Network Administrator & IT Support Specialist (Central Virginia Residency Required)

Apply Job Type Full-time Description AVP SEES is seeking a motivated and detail-oriented Network Administrator with 2–3 years of experience to support, maintain, and enhance our network infrastructure. This role will be responsible for managing existing networks, performing network upgrades, troubleshooting connectivity issues, and ensuring the reliability and security of network systems across the organization. This is a Hybrid position sitting in Middle Virginia and must have the ability to commute as needed. Who We Are We’re a multi-location, multi-state eyecare organization dedicated to delivering exceptional patient care—and we know we can only do that with thriving, empowered teams. That’s where you come in. What You’ll Do Manage, monitor, and maintain existing network infrastructure, including routers, switches, wireless networks, and related hardware. Support the daily operation and performance of corporate network environments. Configure, troubleshoot, and optimize Cisco networking equipment using Cisco CLI. Administer and support Cisco Meraki network solutions, including wireless access points, switches, and security appliances. Plan and execute network upgrades, enhancements, and infrastructure improvements. Troubleshoot network outages, performance issues, and connectivity problems, ensuring timely resolution. Collaborate with the Help Desk team to resolve escalated networking-related incidents and service requests. Maintain network documentation, diagrams, and configuration records. Assist with implementing network security best practices and ensuring compliance with company standards. Participate in on-site support activities and travel as needed for network deployments, upgrades, or troubleshooting. Travel as needed Who You Are The ideal candidate will have hands-on experience with Cisco networking technologies, Cisco CLI, and Meraki environments, along with a strong customer-service mindset and the ability to work independently in a remote setting. BENEFITS & PERKS: Generous PTO allowance Holiday Pay Health, Dental & Vision Life Insurance Short-term disability Long-term disability 401k with discretionary match Uniform Allowance (clinic only) Professional Development We are an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. Requirements Required Qualifications 2–3 years of professional experience in network administration or network support. Hands-on experience supporting enterprise network environments. Strong knowledge of Cisco networking technologies and Cisco CLI. Experience administering and troubleshooting Cisco Meraki solutions. Understanding of TCP/IP, DNS, DHCP, VLANs, routing, switching, and wireless networking concepts. Experience with network monitoring and troubleshooting tools. Strong analytical and problem-solving skills. Excellent communication and customer service abilities. Ability to work independently in a remote environment and manage multiple priorities. Preferred Qualifications Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field. Relevant industry certifications such as: Cisco Certified Network Associate (CCNA) Meraki Networking certifications Experience supporting multi-site network environments. Familiarity with network security concepts and best practices. Travel Requirements: While this role is primarily remote, it is classified as a hybrid position due to occasional travel requirements. Employees may be required to travel to assigned clinic locations throughout Virginia for meetings, training, operational support, or other business needs. Travel is expected to be infrequent and will be scheduled in advance whenever possible. Employees must have reliable transportation and be able to travel within the designated service area.