NextGen Academy Intern: Field Support

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life We are looking for a technically curious intern to join the Endoscopy Operating Unit field team in the Netherlands. In this role, you will support hospitals and healthcare professionals in the use of endoscopy technologies while learning from experienced field team members. During the internship, you will gain hands-on experience with clinical software, medical device setup, basic troubleshooting, and customer support in hospital environments. You will also learn how to collaborate with healthcare professionals and hospital IT teams, while developing technical, communication, and problem-solving skills within a regulated healthcare environment. Internship details: Start date: October 2026 Duration: 6 months Working hours: 40 hours per week Work model: approximately 70% field-based activities, including customer visits across the Netherlands, and 30% home-based or office-based work. The intern will have opportunities to accompany experienced field team members on customer visits as part of their learning and development. Location: preferably in the Amsterdam, Maastricht, or Heerlen area, although candidates from other locations within the Netherlands are encouraged to apply Responsibilities may include the following and other duties may be assigned: Support the Endoscopy field team with technical activities in hospitals and clinical environments Assist the Endoscopy field team in working with healthcare professionals, including technicians, nurses, and doctors, during system use and implementation. Assist with clinical software setup, configuration, and basic troubleshooting Work with hospital IT teams on connectivity, LAN setup, and related technical requirements Document customer interactions, technical issues, actions taken, and follow-up steps accurately Build hands-on experience in customer communication and field support within a regulated healthcare environment Required Knowledge and Skills: Currently in the studies, with graduation in 2027, 2028, 2029 Degree in Engineering, Biomechanics, Electronics, Mechatronics, Biomedical Engineering, or similar Based in the Netherlands, preferably but not mandatory in the Amsterdam, Maastricht, or Heerlen area Fluency in English Good knowledge of Windows operating systems W illingness to travel within the Netherlands. Travel may include accompanying experienced field team members on customer visits as part of the internship experience. Would be a plus: Conversational Dutch Basic understanding of LAN configuration and IT collaboration Interest in procedure-based environments and medical technologies used in endoscopy Strong problem-solving mindset and interest in medical technology and digital innovation Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected] . ‌ Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Pay range: 300-700 Euro gross per month depending on the qualifications. Interns receive travel costs, 0.23 cents per kilometer up to 20 km one-way trip or reimbursement of actual public transport.