NOC Engineer

Our mission Ivy Partners is a Swiss consulting firm that assists companies with their strategic, technological, and organizational challenges. We are dedicated to providing our employees with a career that enhances both their personal and professional development. We support their skill enhancement and offer genuine career progression opportunities. As a NOC Engineer at Ivy Partners, you will: - Continuously monitor the availability, performance, and stability of network services and infrastructure. - Identify, analyze, and solve network incidents and anomalies. - Perform troubleshooting for infrastructure, connectivity, and system issues. - Execute initial incident response and ensure correct escalation to specialized teams. - Support the administration and operation of corporate network environments. - Manage and monitor tools for endpoint monitoring and protection. - Ensure compliance with SLAs and defined operational procedures. - Document incidents, problem resolutions, and operational processes. About you You are our ideal candidate if: - You have professional experience in NOC, Network Operations, or Network/System Administration. - You possess strong knowledge of networks, infrastructure, and troubleshooting. - You have experience in monitoring and supporting critical business environments. - You are experienced in incident management and resolution. - You have knowledge of infrastructure security and endpoint protection. - Experience with solutions like CrowdStrike Falcon, McAfee Endpoint/ePO, or equivalent tools is valued. - You demonstrate strong analytical, diagnostic, and structured problem-solving skills. - You have good communication skills and the ability to coordinate with different technical teams. Why join Ivy Partners? Care | We care about our employees by creating a supportive environment where everyone is valued and empowered with training and growth prospects. Trust | We believe in building strong and long-lasting relationships with our clients. Working with us is about establishing a partnership based on trust, professionalism, and transparency at all times. Innovation | We empower effective digital transformation through a unique blend of innovative technology and creative thinking. Responsibility | Community is at the heart of everything we do, and we take that responsibility seriously by working hard to create a positive impact.