Office & Operations Assistant

At Get Licensed, we help people get training, get licensed and find work, and we do this by leveraging technology to make the whole process as efficient and easy as possible. We operate across a number of verticals, and we’re looking to expand those verticals to cater to demand in the UK. We've helped more than 400,000 people get licensed and find work and are consistently rated 5-star on Trustpilot with over 32,000 reviews. Get Licensed is a fast-paced technology business at heart (the majority of our team are developers or tech wizards), and we are at an exciting stage of our business, having tripled since 2020. We have ambitious plans to significantly scale our existing business, broaden our product suite, and continue to grow profitably revenue year on year, with a clear roadmap of how we will get there. This role is for someone who enjoys being the person who holds things together — you'll be the go-to for admin, document processing, and event logistics, supporting the wider team three days a week, Tuesday to Thursday. What we are looking for Processing Scanning and uploading DBS certificates and qualification documents Preparing and sending application packs to local councils on behalf of learners Tracking submissions and chasing outstanding paperwork Maintaining accurate records of all processed applications General Office Administration Managing day-to-day office admin tasks including filing, printing, and data entry Handling incoming calls, emails, and messages, directing them to the right person Ordering office supplies and keeping the workspace tidy and well-stocked Supporting the team with ad hoc tasks as needed Events & Bookings Support Assisting with the organisation and logistics of company events Booking meeting rooms, venues, and travel arrangements Coordinating RSVPs, attendee communications, and event materials Supporting on the day of events where required What We're Looking For Organised and detail-oriented — you don't let things fall through the cracks A clear communicator, both written and verbal Comfortable with computers and basic office software (Microsoft Office / Google Workspace) Reliable and punctual — this role needs someone the team can count on Friendly, professional, and happy to get stuck in with a wide variety of tasks Previous office or admin experience is helpful but not essential — a great attitude matters most Nice to Have Experience with document management or processing (e.g. DBS, certificates, council applications) Familiarity with event coordination or logistics Experience in a training, education, or regulated industry What We Offer A supportive, close-knit team environment Varied day-to-day work — no two days are quite the same Opportunity to grow your skills across operations, admin, and events Tuesday to Thursday working pattern — a great work-life balance Expected Behaviors: We're primarily non-hierarchical, allowing all our colleagues to take responsibility from day one. We are committed to achieving excellence whilst having fun and being highly curious. We are passionate about hiring fantastic individuals who thrive in an open, fast-paced and collaborative environment, are accountable to themselves, and are willing to roll their sleeves up to get stuff done. There are certain behaviors we expect from our colleagues, and the key ones are below. Fundamentally we expect everyone at Get Licensed to Do The Right Thing. We measure performance against these behaviors as part of each team member’s monthly performance review: Agility: We move fast, adapt quickly, and continuously improve. Curiosity: We never stop learning and seeking better ways to do things. Excellence: We set new standards and strive to exceed expectations. Care: We care deeply for the work we do, for each other, and for our customers. Ownership: We take responsibility of outcomes. What we offer: Competitive base salary with additional benefits, including private medical insurance, and paid holiday. Unlimited opportunities for career growth and professional development The chance to influence and improve training delivery across the organization. Join a dedicated and professional team where your ideas are welcomed and your commitment rewarded. As the face of Get Licensed, you will be required to lead by example, and live the Get Licensed values to their fullest, based around Doing the Right Thing.