Officer Trade Finance.NY-Operations.41.Operations Group

Responsible for handling Trade Finance and Lending product transactions for the Branch, including Letters of Credit, LC Reimbursements, and Loans, in strict adherence to internal policies, regulatory requirements, and compliance standards. The role supports Centralized Operations (MGN India) in line with SOPs and SLAs to ensure accurate, timely, and value‑added customer service, and serves as a backup to the Senior Officer – Trade Finance when required. The position involves direct interaction with customers, Head Office, auditors, regulators, exporters, and local and international banks, while ensuring operational efficiency, audit readiness, and high service quality. Handling of matters and transactions related to Trade Finance, LC Reimb. and/or Loans accurately and efficiently to ensure compliance with Standard Operating Procedure and Service Delivery Standards. Discuss with Senior Officer, Trade Finance and contact customers/ correspondents to seek clarification about the instructions/contents of the LCs/documents before their processing to minimize rework and errors. Advising of LCs/Amendments to customers on timely basis after making sure that it complies with all the regulatory requirements and regulations. Adherence to all policies, procedures, local laws and regulations while handling all the transactions/matters related to the Trade Finance like LCs/Amendments, Documents, etc. Liaison with Centralized Operations, Dubai to provide them assistance in processing and handling transactions and customers matters properly and promptly. Coordination with customers in advising, reviewing and discussing their LCs, documents, discrepancies and payments/charges to provide them seamless services within the agreed TAT. Maintain and update documents, correspondence and the other record systematically to ensure efficient retrieval of the same. Identify bugs/flaws and propose improvement in operating system and procedure to enhance efficiency. Apply thorough knowledge of Trade Finance, LC Reimb, the Loans process flow as well as operating systems, and SWIFT to perform assigned job efficiently, avoid reworking while minimizing errors/complaints and any audit and/or examinations exceptions. Scanning of mail/telex/fax LCs, Amendments, Reimb. Claims and Documents presented, to Centralized Operations, Dubai strictly according to the procedure and agreed SDS, thus ensuring un-interrupted/ prompt services to our customer. Review and consolidate statements/reports, arrange MIS with accuracy and timely submission. Make courtesy call to the beneficiary Trade Finance team for our prompt and good service and encourage them to provide more business making sure that they are happy with our service also chase operation for any urgent processing as beneficiary request. Check the old record and search for the valued exporters check if there is big gap between two L/C for marketing purposes. Strong key board and PC skills. Experience on accounts reconciliation Thorough knowledge of basic banking, trade finance, UCP/URR & loan admn. At least 5 years' experience in the related fields Fully conversant with the operating systems including sending messages through SWIFT Conversant with Payments processing. Strong key board, PC and Microsoft office skills, including emails/internet. Organization, prioritization and communication skills