Online WFH Entry Level Customer Service Rep

In this role, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, provide support, and help clients make informed decisions—all while developing valuable professional skills. What You’ll Be Doing Meet with clients virtually using Zoom Walk individuals and families through available programs Answer questions and guide clients through next steps Support clients through onboarding and enrollment Maintain simple digital records and follow-ups Deliver a professional, client-first experience Participate in training, coaching, and development sessions Collaborate with team members to improve performance Why People Apply 100% remote — work from anywhere in the U.S. Flexible scheduling with control over your day Clients have already requested to be contacted No prior experience required — full training provided Ongoing mentorship and professional development Clear path into leadership and advancement opportunities Supportive, growth-focused team environment What You’ll Need Must be authorized to work in the United States Laptop or computer with camera + reliable internet Strong communication and organizational skills Comfortable working independently in a remote environment Coachable, motivated, and goal-oriented About AO Globe Life AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.