Role Overview As a Operational Security Team (OST) Analyst, you will support the Delivery Assurance Team and help deliver an efficient and effective service to a specific set of clients. The primary role will be to conduct monitoring and triage of alerts associated with host and network security events for our client’s critical infrastructure. You will support the account through both delivery of client work and adding skills and ideas to the already diverse team. Key Responsibilities Monitor, analyse security alerts and events, conduct initial investigations, and determine the appropriate response Escalate complex incidents to Senior Analysts for further analysis and resolution Manage SOC Incident queues to ensure timely response to incidents raised to and from the SOC Support the maintenance of monitored asset baselines of the customer environments Prepare reports for managed clients to both technical and non-technical audiences and continuously improve their content and presentation Assist with the analysis and improvement of detection rules and use cases in line with Mitre Att&ck and threat-informed defence Work as part of a team to ensure that corporate data and technology platform components are safeguarded from known threats Collaborate with team members to maintain and update security incident documentation, including incident reports, analysis findings, and recommended mitigation strategies Assist with the development and improvement of processes and procedures Aid the development and use of threat intelligence throughout the service Willingness to partake in on-call rota Engage with the Cyber Security Community of Expertise
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