Operations Assistant

Description Behind every great deal at ALDI are people working to bring it all together. Our team of administrative professionals tackle the ins and outs of running a well-oiled business as they collaborate and support the operations of our National Services & divisional offices. And that helps our network of stores and warehouses run smoothly. Ready to join a team dedicated to making the ALDI Difference? Position Type: Full-Time Starting Wage: $25.25 per hour Wage Increases: Year 2 - $26.00 | Year 3 - $26.75 | Year 4 - $26.75 | Year 5 -27.75 Work Location: Olathe, KS This role is eligible to participate in ALDI’s Hybrid Work Program, which allows remote work up to 2 days per week (i.e., work remotely up to 2 days per week; work in-office at least 3 days per week) Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. • Communicates relevant information on behalf of Director Operations and District Managers to leadership, peers and store personnel, allowing them to fulfill their job duties. • Communicates relevant tasks to store personnel and completes any required follow-up process. • Creates reports as required to provide information for management decision-making. • Promptly processes and works to resolve operational customer complaints. • Provides administrative and general office support to the Director Operations, District Managers, store personnel and other divisional management. • Assists in ordering store office supplies, uniforms, and store equipment as directed. • Maintains an efficient and well-organized filing system for the department and ensures items are archived and disposed of per company guidelines. • Works proactively to identify, investigate, and report irregularities within designated area of responsibility. • Conducts training and cross training of knowledge and expertise within area of responsibility. • Acts as back up assistant, as designated by the leader, to ensure proper coverage of necessary responsibilities. • Interacts cooperatively with ALDI personnel, external suppliers and service companies to exchange information and maintain a successful partnership. • Job responsibilities include possible access to HIPAA-protected health information; as such, employee must comply with HIPAA Privacy and Security requirements and policies. • Collaborates with team members and communicates relevant information to direct leader. • Upholds the security and confidentiality of documents and data within area of responsibility. • Other duties as assigned. Job-specific Competencies: Knowledge/Skills/Abilities • Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. • Gives attention to detail and follows instruction. • Ability to stay organized and multi-task efficiently. • Ability to work both independently and within a team environment. • Establishes goals and works toward achievement. • Effective time management; maximizes productivity. • Proficient in Microsoft Office Suite. • Ability to interpret and apply company policies and procedures. • Excellent verbal and written communication skills. • Analyzes and interprets data. • Provides prompt and courteous customer service. • Proficiency in typing and data entry. • Develops and maintains positive relationships with internal and external parties. • Displays expense and cost control in decision-making. Education and Experience: • High School Diploma / GED required. • A minimum of 1 year of relevant experience required. • Or, a combination of education and experience providing equivalent knowledge. • Associate’s Degree in Business or related field preferred. Physical Requirements: • Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties. • Regularly required to sit, reach, grasp, stand and move from one area to another. • Constantly and repeatedly use keyboard/mouse. • Occasionally required to push, pull, bend, lift and move up to 25 lbs. Travel: • Minimal travel required as needed for job related duties such as training, project work and administrative tasks. Qualifications Skills Behaviors : Motivations : Education Experience Preferred OLA