Operations Associate

Operations Associate

Remote based – occasional travel to Dublin or Brighton for company meetings / team events

£35K - £38K basic

My client is an award winning invoice finance company disrupting the market with their brand reputation, speed of delivery & tech enabled lending processes.

After large growth in the lending book & BDM’s generating leads – We are now looking to build out our operations function. This Is a brilliant role for a candidate to help facilitate the end to end lending process – Great combination of talking to clients, liaising with internal teams & ensuring all KYC and AML is up to date

Responsibilities:

1. Client Onboarding/KYC/CDD/AML

• Manage the onboarding process of new clients to ensure the process is timely, complaint and effective.
• Undertake KYC/CDD activities for the on-boarding of new clients as well as debtors along with ongoing AML monitoring
• AML Monitoring and investigations
• Collect, review and validate documentation including ID, bank statements and relevant docs.
• Identify and escalate Politically Exposed Person (PEPs), High-Risk customers. And adverse media findings

2. Invoice Processing

• Data collection, screening, and storage on the new client information
• Assist in creating new procedures and document existing processes into SOPs.
• Collect, check and review debtors’ information to support the approval process.
• Build effective communication channels with Client and Debtors to review documentation & answer any queries
• Provide training to clients on using transaction Portal.
• Ensure all invoices are paid on time, all parties are kept fully informed.
• Review and verify accuracy of invoices and supporting documents, following company procedure before sending to the debtor.
• Validate invoice details against the PO and delivery receipts.
• Resolve discrepancies in a timely and efficient manner.

3. Payment Processing

• Daily management and reconciliation of multi-currency Client collection accounts.
• Allocation of funds received to invoices.
• Liaise with Clients and banking partners for reconciliation and allocation of funds to invoices.
• Monitoring and reporting of available funds for invoice purchase.
• Purchase of invoices.
• Ensure all invoices are purchased and/or settle in a timely manner and by bank cut-offs.
• Daily use of excel for reporting, calculations and allocation where needed.
• Monitor invoice due dates for payment reminders as well as overdue to conduct soft collections where necessary.
• Regular transaction and delinquency reporting to senior management

Experience

• Prior experience in invoice finance, business loans, revolving credit facilities, working capital solutions
• Experience in onboarding business lending / invoice finance customers – confident liaising with clients, completing KYC and helping to facilitate the lending process
• Proactive & organised mindset
• Good analytical details & confident reconciling accounts against internal systems