Role Title : Operations Coordinator
Company: Offer Mint
Employment Type: Independent Contractor
Hours: 9AM to 5PM EST
Location: Remote
Role Overview
Offer Mint is seeking a proactive, tech-savvy Operations Coordinator to manage the day-to-day administrative and operational functions of our growing business. In this role, you will be the backbone of our operations—ensuring nothing falls through the cracks, workflows run seamlessly, transactions close on time, and leadership stays informed.
Your primary objective is to build order out of complexity, eliminate operational bottlenecks, and maximize the overall productivity and efficiency of the company through system optimization and execution.
The Ideal Candidate
You are an exceptionally organized operator who thrives in a fast-paced environment and embraces technology and AI to get things done faster and smarter. You don’t just execute tasks—you anticipate needs before they arise, take full ownership of projects without needing hand-holding, and take pride in creating streamlined systems out of chaotic details. You are driven by a desire to help a company scale through operational excellence rather than just checking off administrative boxes.
Key Responsibilities
- CRM & Systems Administration
- Oversee day-to-day CRM management in GoHighLevel, ensuring all leads, opportunities, and transaction pipelines remain current, organized, and properly documented.
- Monitor automated workflows, custom triggers, and system integrations to guarantee uninterrupted operations.
- Serve as the primary administrator for the company’s CRM and AI tech stack as Offer Mint scales.
- Transaction & Vendor Coordination
- Coordinate directly with title companies, attorneys, contractors, and vendors to ensure transactions move smoothly from contract to closing.
- Assist with contract and document preparation, organization, and digital file maintenance.
- Schedule property inspections, meetings, and manage centralized company calendars.
- Reporting, KPIs & System Optimization
- Track company KPIs and prepare weekly performance reports and executive dashboards for leadership.
- Proactively identify operational bottlenecks and propose/implement workflow solutions.
- Create, maintain, and regularly update Standard Operating Procedures (SOPs) to ensure consistent execution across the business.
- Executive & General Operational Support
- Provide high-level administrative support to the ownership team.
- Manage general digital filing systems, document archives, and internal communication flows.
Requirements
Experience: 2+ years of experience in operations management, transaction coordination, or high-level administrative support (experience in real estate, wholesaling, or deal-driven environments is a strong plus).
Technical Proficiency: Proven hands-on experience navigating and maintaining CRMs (experience with GoHighLevel is highly desirable).
Proactive Ownership: Ability to take initiative, manage projects independently, and solve problems without requiring constant supervision.
Organizational Mastery: Exceptional attention to detail, strong time-management skills, and an obsession with keeping data clean and systems orderly.
Communication: Excellent written and verbal communication skills with a professional demeanor suitable for interacting with attorneys, vendors, and clients.
Adaptability: Ability to prioritize tasks effectively in a dynamic, fast-growing setting.
Preferred "Add-Ons" (Nice-to-Haves)
GoHighLevel User: Deep technical knowledge of GoHighLevel (building custom workflows, snapshot deployment, trigger links, and custom dashboard reporting).
Real Estate / Closing Experience: Familiarity with real estate contracts, title processes, escrow, and closing workflows.
AI & Automation Tools: Hands-on experience integrating AI tools (Gemini, ChatGPT, Claude) and automation platforms (Zapier, Make.com) to automate repetitive administrative tasks.
Data & Analytics Skills: Ability to turn raw operational data into actionable visual dashboards and insightful performance metrics.
If this sounds like a good fit for your profile, we look forward to reviweing your application!
Job Type: Full-time
Work Location: Remote