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American Bureau of Shipping logo

Operations Coordinator

American Bureau of Shipping
Posted 1 hour ago
🇺🇸United States🏢Hybrid📁Operations & Admin
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The Operations Coordinator is responsible for the day-to-day administration of the office. Also the Coordinator is responsible for the day-to-day execution of the work within the assigned geographic area. What You Will Do: Direct the day-to-day general office, duties, and administrative activity. Prepare quotations for clients (including ABS offices). Coordinate scheduling and staffing of projects. Check reports for sub-contractors to issue to clients and ensure inspection reports are received in time and forwarded to all concerned. Follow up with staff and clients to ensure that the work was completed on schedule and to the clients' satisfaction. Resolve work-related client issues, including scope of work, quality of work, and billing. Prepare monthly cash flow and monthly revenue margin. Other duties as assigned . Other duties as required. What You Will Need: Education and Experience Minimum of a high school diploma or equivalent. At least two (2) years of relative work experience in a clerical or technical support position or a combination of substantial experience and education. Knowledge, Skills, and Abilities Advanced Excel skills with the ability to analyze data, identify insights, and support business needs effectively. Highly motivated, quick learner with strong written and verbal communication skills and a proactive, hands-on approach to problem-solving. The human relations skills necessary to maintain positive client contacts and provide leadership and motivation, when required, to other staff members and peers. Ability to undertake short- and long-term planning to provide for efficient and effective scheduling of work assignments. Responsive to customer queries. Advanced skills in the use of modern office equipment. Advanced skills in office automation software (some of which may include spreadsheets, word processing, presentation, mail/calendar/scheduler programs). Ability to learn additional programs as required. Advanced level clerical skills and excellent arithmetic skills. Ability to prioritize and handle routine and non-routine business matters simultaneously without supervision. Obtain a working knowledge of the ABS Health, Safety, Quality, and Environmental Management Systems. Reporting Relationships: The role reports directly to a member of management and has no direct reports. Working Conditions: Work is primarily sedentary, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

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