Operations Engineer

If you are a highly motivated, curious, and empathic human being with a strong passion for technology, keep on reading because this job might just be for you! Currently, we are looking for an Operations Engineer Your Mission As an Operations Engineer, everything you do revolves around our Digital Operations Center, Mission Control, excelling at Security and a Network Operations. Your goal is to keep the outstanding quality and to develop the DOC to the next level, integrating directly customer facing operations with cloud services operations. You achieve this not only through introducing new processes, tools, and procedures but also by improving existing ones. The wide variety of tasks will give you the chance to work collaboratively with people from all departments of Open Systems. As part of an experienced team, you will solve smaller or bigger issues to ensure smooth operations, oversee the extensive internal training program, are part of Customer and internal Incident Management, and get experience in our Release Management. You will also have the chance to integrate new advanced services into the highly standardized and efficient operations concept. Your Qualifications • University or FH degree preferably in a Computer Science-related field • Strong analytical, coordination, and pragmatic problem-solving skills • Excellent communication and interpersonal skills • Open-minded and committed team-player attitude • Solution-oriented & innovative thinking • Desire to make a difference & acquire new skills • Knowledge or strong interest in Linux operating systems and networking in general and the major internet protocols (TCP/IP, HTTP, SSL, SMTP, DNS) Knowledge, or strong interest in network security concepts and practices, or AI integration practices What We Offer Want to join a team that enjoys making secure connectivity simple for our customers? You’ll be among people who believe in: Caring PASSIONATELY about keeping our customers safe – We’re dedicated to solving problems. Whatever it takes. Thinking UNCONVENTIONALLY to stay ahead – The world never fails to surprise us. So let’s surprise it first. Doing the hard work to make things SIMPLE – Craft and hone something that delights in its simplicity. Working COLLABORATIVELY to build success – The power of the team will always make us faster and better. As a testament to this, Open Systems has been recognized as an outstanding place to work. You’ll be surrounded by smart teams who enrich your experience and provide opportunities you will need to develop your skills and advance your career. We look forward to receiving your online application (please note that you need to compress your application into two attachments). Only direct applications will be considered. Come as you are! We are looking for amazing people of diverse backgrounds, experiences, abilities, and perspectives. Open Systems welcomes and encourages diversity in the workplace regardless of race, gender, religion, age, sexual orientation, disability, or veteran status. About Open Systems Open Systems is about secure connectivity made easy, combining SD-WAN, Firewall, SWG, CASB, and ZTNA into a framework that supports secure connectivity across cloud and hybrid environments and locations. Open Systems Managed SASE provides a comprehensive SASE solution through an easy-to-use customer portal, underpinned with a unified data platform to drive future innovation, all delivered as a 24x7 managed service.