Operations Engineer - Modern Workplace Support

Are you ready to shape the future technological landscape in Europe? We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/ So, what are the main responsibilities of the Operations Engineer in Netcompany? As an Operations Engineer, you will: Support the technical aspects of device configuration Manage Microsoft Windows 10/11 environments using Microsoft Intune Support client activities and business goals through Microsoft Intune device management Administer Microsoft 365 services and configurations Assist in implementing configuration changes Perform validation testing, including troubleshooting and issue resolution Diagnose incidents and problems, implement changes, write Change Requests, and obtain required approvals Troubleshoot and resolve technical issues efficiently Create and maintain application packages published via Intune Contribute to defining standards for processes and technologies within Modern Workplace environments. What would make you a fit for the role: Bachelor’s or Master’s degree in IT or relevant field Minimum 1 year of hands-on experience in endpoint management, focusing on Windows 10/11 device management using Microsoft Intune and/or Configuration Manager (1st & 2nd line support) Experience in managing Microsoft 365 and Microsoft Server (2019+), including AD DS and Azure AD (Entra ID) environments. Working knowledge of Windows 10/11 support, including Windows Update for Business patching and Microsoft Defender for Endpoint. Experience with implementation and support of mobile device management (iOS and optionally Android/macOS) through Microsoft Intune. Familiarity with Multi-Factor Authentication (MFA) configuration and identity/security policies within cloud environments. Ability to collaborate effectively with operations teams and project stakeholders while supporting client-facing environments and meeting deadlines. Any relevant certification - AZ-900, MS-900, MD-102 or related experience will be a plus. Knowledge of Citrix, Cloud Monitoring Toolsets, Android mobile management with Microsoft Intune, or MacOS Support including Patching, will be advantageous. Excellent English skills (written and oral). Being a part of the Netcompany team, you will be provided with: The opportunity to work in a modern environment & in a hybrid working model A seamless onboarding experience and a buddy to support you on your first steps A competitive compensation & benefits package Health and life insurance program Meal and commuting allowance Well-being activities (on premises) Continuous learning opportunities using the most modern methods A personalized development plan for targeted career growth If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be! By joining Netcompany in Athens, you will be part of a vivid team of 2,300+ tech professionals. When at the office, you'll have the flexibility to work from our three modern, sustainable, and state-of-the-art offices! Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential. We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience. In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/