Operations Manager

About Us

AbroadWorks is a fast growing global enterprise with established operations in the United States, India, and the Philippines. We specialize in providing both service-based solutions and advanced tech to help North American organizations in finding, onboarding, and managing global talent easily.

Our Offerings

Global Staffing Services: Currently, the majority of our revenue is generated through our comprehensive global staffing services, which cater to the diverse needs of our clients.

Technology Solutions: Looking ahead, our strategic focus is to expand our footprint in the software sector, leveraging our technology to improve global human capital and talent management processes.

Job Title: Operations Manager

Location: Fully Remote, Philippines

Rate: $7.00- $11.00 per hour based on experience

Schedule: Monday to Friday, Eastern Standard Time

Job Type: Full-Time

Job Description

We are looking for an Operations Manager who has experience in the Consumer Packaged Goods (CPG) industry. You will oversee day-to-day operational activities across multiple sales channels.

Requirements

• 5+ years of experience in Operations Management, preferably within the Consumer Packaged Goods (CPG) industry
• Strong understanding of direct-to-consumer (DTC) operations and e-commerce fulfillment
• Experience managing Amazon Seller Central and/or Vendor Central operations
• Familiarity with TikTok Shop (TT) operations and marketplace management
• Experience supporting wholesale food service and retail distribution channels
• Strong inventory planning, supply chain, and logistics coordination experience
• Ability to oversee cross-functional operations across sales, fulfillment, customer service, and vendors
• Strong analytical and problem-solving skills with experience using operational KPIs and reporting
• Excellent project management and organizational skills
• Experience creating and improving operational processes and standard operating procedures (SOPs)
• Strong leadership and communication skills
• Proficient with Microsoft Excel/Google Sheets and ERP or inventory management systems
• Self-motivated, detail-oriented, and capable of managing multiple priorities in a fast-paced environment
  
  

Responsibilities

• Oversee day-to-day operational activities across multiple sales channels
• Coordinate operations for Direct-to-Consumer (DTC), Amazon, and TikTok Shop sales
• Support wholesale food service and retail operations, ensuring timely fulfillment and inventory availability
• Monitor inventory levels and coordinate purchasing, forecasting, and replenishment
• Work closely with third-party logistics (3PL) providers, warehouses, and suppliers
• Track operational KPIs and prepare regular performance reports
• Identify process improvement opportunities to increase efficiency and scalability
• Develop and maintain operational workflows and SOPs
• Coordinate with customer service, marketing, sales, and finance teams to ensure smooth business operations
• Assist with product launches, promotions, and operational planning
• Resolve operational issues and proactively recommend solutions
• Support strategic initiatives that drive operational excellence and business growth
  
  

Successful candidates for this role are expected to possess the following attributes:

• Must have excellent English communication skills.
• Has the ability to complete projects in a timely manner and quickly adjust to changing circumstances and embrace new technologies, processes, or methods.
• Great logical and verbal reasoning skills.
• Exceptionally detail-oriented.
• Exceptional problem-solving and information-processing skills.
• Ability to think outside the box.
• A great work ethic and interest in learning new concepts and growing with the job.
• Ability to work both independently and as part of a team.
• Must have their own work device (preferably a desktop or laptop) and a stable internet connection.
• Must be comfortable with using a time-tracking software for payroll purposes.
• Must be willing to undergo a background verification check during the final stages of the hiring process.
  
  

Successful candidates for this role will be rewarded with the following benefits:

• A total of five paid vacation days per year (additional days can be taken unpaid).
• A 5% raise per year guaranteed (additional raises or bonuses may be given for outstanding performance).
• A paid 15-minute break for every 4 hours of work
• Healthcare benefits after 2 months of full-time work.
• Vacation days increase by 1 vacation day per year. I.e. after one year of employment, the total paid vacation days on year 2 would be six, on year 3 seven, etc.
  
  

Our main focus is to build an energized and motivated workforce where our employees are happy and satisfied with their jobs and growth opportunities.

We are looking forward to making you a part of our team!

Thank you for your time and interest.