Operations Manager
Salary: €90,000 - €100,000 per annum, based on experience
Location: Blanchardstown, County Dublin OR Gorey, County Wexford
Why Work with Evolve Ireland?
Be part of a supportive, purpose-driven team dedicated to transforming neurodevelopmental care in Ireland and beyond.
At Evolve, we offer:
- A values-led culture where clinical excellence, compassion, and staff wellbeing come first.
- Continued professional development, clinical supervision, and reflective practice to support your ongoing clinical growth.
- Competitive salary based on experience, with annual salary reviews and pension contributions.
- Generous leave entitlement, including 28 days annual leave plus bank holidays - and a day off for your birthday.
- Private healthcare to support your physical and mental health
- A company laptop and on-call IT support to enable seamless remote and hybrid working.
- Opportunities to contribute to research projects and wider sector development via the Evolve Skills & Research Academy: training, research & content development.
- Company events and a collaborative, multidisciplinary team passionate about improving outcomes for neurodivergent individuals and families in Ireland.
About the Role
Due to continuous growth within the business, we are looking for an experienced Operations Manager to join our expanding team. This is an exciting opportunity to lead the operational delivery of HSE and private services, within a growing company.
As Operations Team Manager, you will be responsible for:
- Overseeing the provision of comprehensive, high quality, patient centred services
- Oversight of all Neurodevelopmental Assessment clinics and services (inclusive of digital pathways), including delivery of existing AON/HSE and other contracts, for children and adults, with the aim of achieving:
- Service excellence across all delivery models
- Outstanding client and family satisfaction
- Internal and external KPI delivery
- Ambitious service growth
- Performance against financial targets
- Implementation of local and national business strategy
- Line management of clinical and non clinical team members
- Identifying growth opportunities and key resources, implementation of services in new clinic locations and on new contracts
- Representing the company in key stakeholder meetings
- Supporting the service, through continual improvement addressing quality issues and providing continual risk management
- Facilitating recruitment through strong links with internal Evolve departments and industry contacts.
- Supporting the development and delivery of service strategy, clinical pathways, staff engagement, organisational development in partnership clinical leads and specialists.
- In partnership all team members, ensure all clinical services meet the service and contract requirements to be safe, effective, caring, responsive to needs
Qualifications and Experience
- Educated to degree level (or equivalent) in a healthcare, business or management discipline
- Postgraduate (or equivalent) qualification and/or experience in healthcare leadership, business management, quality management or operations leadership
- Evidence of progressive leadership experience in a customer focused environment
- Experience in delivering or managing the delivery of neurodevelopmental services is desirable but not essential
- Private healthcare leadership experience is desirable
- Ability to analyse contractual and financial documents and statements, interpreting these into actionable KPI’s, operating models and business strategy
- Line management experience
- Clinical qualification is highly desirable
- Ability to travel independently throughout Ireland to clinic locations
- Must be eligible to work in the Republic of Ireland
About Evolve Ireland
At Evolve Ireland, we do things differently. Founded in 2014 by Dr Laura Powling, Evolve Psychology began with a bold aim to redefine what clinical and neurodevelopmental psychology means in practice. Laura’s vision was simple yet powerful: to bring care, connection, empathy, and clinical excellence together, with no compromise.
What started as a small practice delivering expert witness and neurodevelopmental assessments has grown into an international independent psychology and neurodevelopmental service providing services across the UK, Ireland and beyond.
In Ireland, we are regionally and nationally approved by the HSE to deliver neurodevelopmental and single discipline SLT and OT assessments. We also accept privately funded referrals. We specialise in a number of different assessment pathways which include:
- Neurodevelopmental assessments through the HSE Assessment of Need (AON) pathway
- Multi-disciplinary Autism Assessments, delivered under the National Framework for Autism Assessments
- Specialist assessments on behalf of regional Children’s Disability Network Teams (CDNTs)
- Specialist individual assessments by Occupational Therapists and Speech and Language Therapists alone or as part of a multidisciplinary assessment under AON or via CDNT referral
- Comprehensive assessments of intellectual ability
- Privately funded neurodevelopmental assessments
- Privately funded SpLD (Dyslexia and Dyscalculia) assessments
Our Ways of Working
- Digital workflows and smart report-writing reduce admin time and enhance clinical impact.
- A custom-built electronic health record system, developed in-house using market leading research
- Continuously enhancing internal systems, based on employee feedback to improve efficiency
- Ongoing training and onboarding to ensure confidence in all tech and systems
- In-house IT and operational support, so you're never left troubleshooting alone