Operations & Office Coordinator

Do you thrive when you're the go-to person, the one who keeps chaos at bay while our consultants focus on the client? Then we might have the perfect opportunity for you. CRANIUM Group is a fast-growing consultancy and the reference for privacy, security and data management solutions within the Benelux. Behind every successful deal and every satisfied client, there's a team making sure the engine keeps running and that's exactly where you come in. Interest sparked? Read on! The team you'll join is SQuaD (Support, Quality & Delivery). Think of SQuaD as the pit crew behind every deal keeping proposals, contracts, invoicing, … running like a well oiled machine. As our new Operations & Office Coordinator, this is your chance to be the reason things run smoothly. You’ll be: SQuaD's right hand You will be drafting standard proposals and sending them out via our CRM system. You make sure nothing gets stuck in the pipeline. You keep a sharp eye on deals, checking the administrative details so mistakes don't slip through. The backoffice mailbox is your territory: you spot action points, assign them to the right people, and keep everyone on their toes three times a week with a meeting on open items. You also pick up your fair share of action points yourself and follow them through until they’re closed. You create projects in our CRM system and keep contracts and tender documents up to date. Invoicing? You've got it covered. The commercial’s companion You manage the general commercial mailboxes and make sure every client request lands with the right manager. You've got a knack for spotting opportunities in procurement portals and you know how to follow them up. No need to be an expert but you have enough insight into what CRANIUM does to answer a client’s question. You have an eye for detail and you work in a structured and thorough way. You’re not the kind of person to miss a deadline. And as a true companion, you're always there. Yes, even when it's subsidy applications that need admin support. HR's favourite backup You help manage growth budgets and make sure our archiving and contracts stay organised. You’ve got HR’s back. You step in as a backup for payroll whenever an extra pair of hands is needed. The office's go-to person You welcome visitors with a smile that says "you're in good hands." Coffee machine running low? The phone's ringing? A new joiner needs their fingerprints scanned? You're on it. You are the first point of contact for HQ, welcoming clients, partners, candidates, and other contacts by phone or email. You quickly understand their needs, provide a professional response, and ensure they are connected with the right person. You help organise internal events every now and then. Ideas like a cocktail workshop or office karaoke tend to go down well! You're also the one who takes care of the practical side of things: onboarding sessions, hotel bookings and sending birthday cards. You're naturally organised and between all the contracts, invoices and mailboxes, you don't lose track of what's urgent and what can wait. You're comfortable being the go-to for different teams : SQuaD, Sales, HR and the office all lean on you. You take ownership of follow-up: action points don't just get noted, they get closed. You can handle sensitive information (think HR files, contracts, budgets) with the discretion it deserves. You’re a real multitasker who thrives in an ever-changing environment. You love the fact that every day is different and you welcome a challenge. You communicate clearly and professionally in Dutch and English, whether it's on the phone, by mail, or face-to-face. French is a nice bonus. You can easily come to our HQ and work at least 4 days a week from our offices. Previous experience in office management, business administration, accounting, sales operations or HR admin is a plus, but your enthusiasm and drive matter more than your CV. WHAT YOU GET You will start with a fixed-term contract with the option of a fixed contract; An attractive and competitive salary; All the benefits you can imagine (meal vouchers, eco vouchers, net expense allowance, group insurance, CLA90…); A unique career experience in a rapidly growing international environment where personal development and growth are constantly encouraged, and autonomy and accountability are considered key; A chance to break a sweat, get fit and clear your mind in our office gym or at the padel field with your colleagues. And last but not least: A COMPANY CAR! 🚗