Operations Planner

At Kandou , we are redefining the economics of AI infrastructure. Our mission is to democratise AI by significantly reducing the Total Cost of Ownership (TCO) of hardware systems — a critical barrier to scalable adoption. Our proprietary MIMO-over-copper technology powers a high-performance, chiplet-based AI memory fabric that is both scalable and energy-efficient . Unlike traditional interconnects, our solution reduces power consumption significantly while preserving high bandwidth and ultra-low latency — unlocking unprecedented efficiency for AI training and inference at scale. Kandou’s architecture is not just an incremental improvement — it’s a foundational shift in how AI hardware is built for the future. We are actively seeking for an Operations Planner Location: Hsinchu, Taoyuan, Taipei Experience Ideally, 2-5+ years’ experience working in production planning within a high-volume manufacturing environment Experience working in the semiconductor and/or electronics and/or High Performance Compute industries would be advantageous Possess a strong working knowledge of Material Requirements Planning, master scheduling and capacity planning principles and display experience using ERP systems Experience tracking and presenting key operational metrics Understanding the Sales and Operations planning process Familiar with customer service principles and practice Responsibility Analyse customer demand, create and maintain master schedule in order to generate production plan, meeting revenue targets within available cycle time and capacity limitations Prepare purchase orders for manufacture based on generated master schedule requirements Plan production activities with supply chain partners to meet on time delivery targets creating build plans to track progress Acknowledge customer orders and change requests providing commit dates to sales team Monitor manufacturing loading, cycle time, capacity utilisation, inventory turns and on time delivery in order to provide weekly key metric report to Operations management measuring supplier performance Provide manufacturing forecasts to Kandou supply chain partners and assist in data analysis to support supply review as part of the Sales and Operations planning process Manage WIP reconciliation to ensure inventory accuracy and system data integrity. Support finance team with invoice reconciliation on production purchase orders Provide information to management on potential delivery concerns or bottlenecks and support internal teams during recovery situations with detailed plans and solutions Support new production introduction, liaising with key internal stakeholders to ensure requirements are included in build plan. Co-ordinate with Operation’s team to ensure relevant items within project plan are being reviewed and discussed in regular OP’s meetings Provide customer service support function where the business dictates Skills Excellent written and verbal communications. Ability to communicate and influence within the supply chain. Strong decision making and problem-solving skills Enthusiastic team player with an ability also to work on own initiative Strong organisational skills Excellent data analysis and numeracy skills Able to work to tight time scales and remain calm under pressure Ability to adapt and react to situations within a fast-paced environment, prioritising effectively Excellent IT skills, particularly use of Microsoft Office.