Ophthalmology Medical Billing Specialist

About Optivate Optivate is a leading provider of healthcare technology software solutions purpose-built for ophthalmologists and eye care specialists. The company's solutions, which include EMR, practice management, patient engagement, image management, and RCM and billing services are designed to streamline clinical documentation workflows and improve daily practice efficiencies for eye care professionals. Position Summary We are seeking a detail-oriented and organized individual to join our team as a Medical Billing Specialist. In this crucial role, you will play a vital part in ensuring timely and accurate claim processing and financial health for our Company. You will be responsible for submitting claims to insurance companies, managing patient accounts, and resolving billing issues. This position requires strong analytical skills, attention to detail, and excellent communication abilities. Key Responsibilities Submit claims electronically to insurance companies Review and follow up on denied claims to ensure proper reimbursement. This includes but is not limited to, calling insurance payers, preparing appeals, resubmitting claims, and contacting patients Generate and analyze reports on billing activity and identify areas for improvement Research and resolve discrepancies in patient information and claims Identifies and reports unpaid/underpaid claim trends Post Payments as required to Accounts Receivable Apply adjustments to patient accounts as appropriate Research and resolve discrepancies in payment postings Prepare and submit daily/weekly/monthly reports on payment activity as directed by management Communicate effectively with other members of the team Maintain a positive and collaborative working environment with other team members Provides excellent customer services to patients and clients Providers support the client as requested or needed Maintains up-to-date knowledge of industry knowledge/changes Follow established company policies and procedures Other Duties as assigned Qualifications High school diploma or equivalent required Minimum of 3-5 years of experience in medical billing field required Proficiency in medical coding systems (CPT, ICD-10- CM) Excellent understanding of healthcare insurance billing procedures Strong analytical and problem-solving skills Excellent attention to detail and accuracy Proficient in Microsoft Office Suite (Word, Excel) Ability to work independently and as part of a team Excellent communication and interpersonal skills Ability to meet deadlines Strong organizational and time management skills Ability to learn new software and procedures quickly What We Offer: Competitive base salary Comprehensive benefits including medical, dental, vision, and 401(k) Generous paid time off and holiday schedule Opportunity to grow within a mission-driven and innovative healthcare tech company