Order Administration Specialist

Unlock your potential with Dassault Systèmes, a global leader in Scientific Software Engineering as an Order Management in Seoul, South Korea!

Role Description & Responsibilities:

• Analyze, control and approve orders and renewals in compliance with 3DS policies and rules.
• Analyze, control and approve Customers’ and Distributors’ claims.
• Ensure POs, RNs, Claims and NTSRs are processed as per agreement and as per 3DS policies and rules.
• Elevate internal & external customers’ satisfaction on ordering through Hypercare operations with GEOs and Partners.
• Manage Non-Technical Service Request (NTSRs) by prioritizing and dispatching NTSRs, analyzing requests through issue reproduction, and following up issue escalation until the resolution delivery.
  
  

Qualifications:

• Bachelor’s or higher degree in Business Administration or a related discipline
• At least 7 years in Order Management or Sales Operations
• Possesses strong analytical skills to review commercial contracts, purchase orders, and complex pricing structures accurately
• Demonstrates proven work experience within the software industry
• Business-Level English
  
  

What’s in it for you?

• Be part of a global leader in 3D design, engineering, and simulation software.
• Work in a collaborative and innovative environment with industry-leading professionals.\
• Opportunity to influence partner strategy and drive tangible business outcomes.
• Access to continuous learning, certifications, and career development programs.
• Enjoy a flexible and hybrid work culture that values work-life balance.
• Contribute to a transformative digital journey impacting industries worldwide.
  
  

Inclusion statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.