Partner Manager - Hospitality Partnerships

Partner Manager - Hospitality Partnerships Why Tyro? At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers. It starts with You. Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time. 🎥 Step inside life at Tyro here . About the role The Partner Manager plays a critical role in growing and supporting the company's partner ecosystem within the hospitality technology sector. This role is responsible for managing strategic relationships with hospitality technology partners, including POS providers, software platforms and integration partners, to drive mutual growth, product adoption and commercial outcomes. Working closely with partners, the Partner Manager identifies opportunities to expand product integrations, increase referrals and strengthen partner engagement. The role also focuses on improving the performance of existing partnerships by developing joint growth strategies, fostering long-term relationships and ensuring partners maximise the value of the company's solutions. What you'll do Partner Relationship Management Maintain relationships with strategic partners within the designated industry vertical, fostering collaboration across partner organisations. Gain insight into partner objectives, challenges, and opportunities to align partnership activities with company goals. Identify and evaluate potential new partners within the Hospitality technology ecosystem. Strategic Planning & Alignment Collaborate with partners to contribute to joint business plans and go-to-market strategies tailored to industry vertical dynamics. Ensure coordination between partner activities and company initiatives to enhance synergy and business impact. Performance Monitoring Monitor partner performance against key metrics and targets, identifying areas for improvement. Provide guidance to partners to enhance their sales and marketing effectiveness, contributing to revenue growth. Channel Enablement & Assistance Develop training programs, sales materials, and resources to enable partners to effectively promote and sell company products within the industry vertical. Provide ongoing support to partners, addressing inquiries and facilitating collaboration with internal teams. Opportunity Development Collaborate with partners to identify and pursue new business opportunities, including lead generation and opportunity management. Support partner-led opportunities throughout the sales process to ensure timely progression and successful outcomes. What you'll bring Experience in partner management, channel sales, or a related field, preferably within the hospitality technology industry. Understanding of partnership dynamics, sales processes, and channel ecosystems. Good communication skills and ability to build relationships. Familiarity with CRM software and other sales tools. Readiness to travel as required. Interest in developing strategic partnership strategies aligned with business objectives. Ability to support and nurture successful partnerships. Goal-oriented mindset focused on driving partner revenue growth. What’s in it for you? We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here. You’ll also receive: A mix of in-office and remote working (3 days in the office) Learning and career development opportunities 18 weeks paid primary carers leave 12 weeks paid secondary carers leave Annual team-based volunteer day Birthday Leave Power Up Day (Additional day of leave) Weekly team social events, snacks, craft beer and wine, ping pong and video games Taco Tuesdays Mental health and wellness initiatives Novated leasing Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them. Still with us? If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles. #LI-Hybrid Department Growth Role Sales and Partnerships Locations Sydney Remote status Hybrid