Partner Program Associate

About OpenSesame OpenSesame is disrupting the workforce development industry, leveraging an AI-powered marketplace of more than 50,000 skills courses, complemented by assessments, content authoring, curation, personalized learning pathways, and virtual coaching. Learning is delivered seamlessly through existing enterprise systems and in the flow of work. More than 2,000 companies, including 150+ of the Global 2000, rely on OpenSesame to develop the world's most productive and admired workforces. Learn more: www.opensesame.com/about About the Team The Partnerships team builds and scales OpenSesame's global partner ecosystem. Through technology, referral, reseller, marketplace, and strategic partnerships, we expand our reach, accelerate growth, and deliver exceptional partner experiences. As our Partner Program Associate , you'll help power the operational engine behind our Partner Program . This is an ideal role for someone early in their career who enjoys solving problems, improving processes, working with data, and learning how high-performing partner organizations operate. About the Role The Partner Program Associate is responsible for helping keep the Partner organization running efficiently. Working alongside the Partner Program & Operations Manager and Strategic Partner Managers (SPMs), you'll support partner operations, maintain high-quality data, coordinate enablement programs, administer recurring operational processes, and help improve the systems that power our partner ecosystem. You'll collaborate with Marketing, Revenue Operations, Finance, Business Systems, Product, and Customer Success to ensure our partners receive a consistent, high-quality experience while enabling our Strategic Partner Managers to focus on growing strategic relationships. This role is ideal for someone who enjoys creating order from complexity, learning business systems, improving processes, and finding smarter ways to work. Your First 30 Days During your first month, you'll focus on learning our business, our partners, and how our operational processes work. You'll: Learn the OpenSesame Partner Program, GTM motions, partner tiers, and operating model. Become familiar with Salesforce, Euler PRM, Highspot, Asana, and our partner tools. Shadow onboarding, enablement, reporting, SPIFF administration, and partner operations. Learn how partner records, certifications, benefits, and tier requirements are managed. Begin updating documentation, templates, and internal knowledge resources. Build relationships across Partnerships, Marketing, Finance, Revenue Operations, Business Systems, and Customer Success. Success looks like: Understanding how the Partner organization operates. Confidently navigating partner systems. Completing operational tasks accurately with guidance. Building trust with the team through reliability and attention to detail. Your First 60 Days By your second month, you'll begin owning recurring operational work while identifying opportunities to improve efficiency. You'll: Coordinate partner onboarding activities. Maintain partner records across Salesforce and the PRM. Administer the OpenSesame Certified program. Prepare recurring partner reports and dashboards. Support monthly Partner SPIFF administration. Coordinate partner communications and enablement activities. Maintain SOPs, templates, and operational documentation. Begin recommending improvements to recurring workflows. Success looks like: Independently managing recurring operational processes. Delivering accurate reporting on schedule. Keeping partner data clean and up to date. Becoming a dependable operational resource for the Partner team. Your First 90 Days By your third month, you'll begin contributing improvements that help the Partner organization scale. You'll: Own recurring partner operational processes with minimal oversight. Identify automation opportunities and recommend process improvements. Partner with Revenue Operations and Business Systems to streamline workflows. Help improve reporting, documentation, and self-service resources. Support cross-functional partner initiatives and program launches. Contribute ideas that improve the experience for partners and internal teams. Success looks like: Operating independently across day-to-day partner operations. Identifying opportunities to simplify work through automation and better processes. Becoming a trusted partner to Strategic Partner Managers and cross-functional stakeholders. Making measurable improvements that increase operational efficiency. What You'll Learn This role provides hands-on experience with: Partner Operations Partner Programs Revenue Operations Salesforce Administration Partner Relationship Management (PRM) Business Analytics Process Improvement AI & Workflow Automation Cross-functional Program Management Career Growth This role is designed as an entry point into Partner Operations and offers opportunities to grow into roles such as: Partner Operations Specialist Partner Operations Manager Partner Enablement Manager Partner Program Manager Revenue Operations Strategic Partnerships Why You'll Love This Role You'll have the opportunity to make an immediate impact by helping build the systems, processes, and programs that enable one of OpenSesame's fastest-growing areas of the business. Rather than simply maintaining operations, you'll help improve them, using technology, automation, and data to create a better experience for both our partners and our internal teams. As you grow in the role, you'll gain exposure to nearly every aspect of running a modern SaaS partner organization, building a strong foundation for a career in operations, partnerships, or revenue strategy. You might notice we don’t list a traditional set of requirements or buzzwords here. That’s intentional. We’re looking for proven examples from your career that show your attention to detail , your ability to work on multiple projects simultaneously , your eagerness to learn and use new software systems , your drive to constantly improve , and your motivation to support your teammates . Although it should go without saying (but it doesn’t), OpenSesame is an equal opportunity employer and we strive to create a welcoming, inclusive environment that celebrates diversity. We use AI. For real. Every team at OpenSesame works with AI tools daily, not as a buzzword, but as practice. You'll build fluency that most companies are still talking about adopting, with hands-on training and clear guardrails to experiment responsibly. AI amplifies your creativity and judgment. It doesn't replace them. The skills you build here travel with you. Location: This position can be based anywhere in the US. We operate as a remote-first company, and invest in mandatory all-company meetings several times a year in addition to required team travel as necessary. Performance Driven: We're looking for self-starters with a track record of delivering excellent results, but we're highly selective about who we hire. We don't focus on typical job requirements, instead, we're interested in specific examples from your past experiences. All positions can be based anywhere in the US, and require up to 15 days of travel per year, with senior management and leadership teams requiring up to 35 days. Compensation: The pay for this position is $70,000. We carefully consider a wide range of compensation factors, relying on market data to determine compensation and consider your specific job family, background, skills, and experience. We prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals. Benefits: Benefits include comprehensive medical, dental, and vision coverage, flexible PTO, 401(k) matching, incentive stock options, volunteer time off, Employee Resource Groups, and a generous professional development program with dedicated annual time off for learning and growth. Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. Pay Transparency: At OpenSesame, we prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals. We provide competitive and fair compensation to our employees based on their skills, experience, and performance. CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website. We Care About Your Security: We’ve been made aware of a phishing scam involving individuals impersonating OpenSesame recruiters. All legitimate communication from our team will come from @opensesame.com email addresses. If you receive a suspicious message, please contact us directly at [email protected]. Your security matters to us, thank you for staying vigilant.