Partner Solutions Engineer

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. The Team: Our Field Partner Management organization is pivotal in driving Celonis' growth by empowering our partner ecosystem. As part of this team, you'll work alongside Partner Managers to maximize client value through our technology. We focus on building strong partner relationships and ensuring our partners excel in delivering Celonis solutions. In the NAM region, where our partners are integral to our market presence, your expertise will be crucial in driving successful projects - from proof to transformation & everything in between. Continually leveraging the latest features and functionalities, such as the Celonis Context Model, OCPM, Artificial Intelligence, and Machine Learning, you will generate high-value use cases and ensure our partners and their customers stay at the forefront of innovation. As an ambassador to the most prestigious consulting firms in the world, you will drive Celonis’ international expansion and solidify our leadership in the industry. The Role: As a Partner Solutions Engineer in NAM, you'll be the use-case, solution, technical and value expert, being a key enabler to our partners to deliver exceptional Celonis projects - from proofs to transformations. You'll work closely with Partner Managers to ensure that partners are equipped with the knowledge and tools to drive their own and their customers’ success. Your role involves providing deep product expertise, business consulting, and advising partners on best practices for Celonis projects. You will act as a champion for AI-driven innovation, guiding partners to leverage hyperscalers, modern data ecosystems, and AI platforms such as Databricks, AWS and Microsoft to accelerate their engagements. You'll be a key player in ensuring our partners can leverage the full potential of the Celonis Context Model and its latest features and deliver maximum value within their engagements. Our North Stars are Customer Value, incremental non-linear growth and generating Win-Win-Win scenarios. The work you’ll do: You intrinsically possess a high level of vision and dedication. Your excellent analytical skills in concert with the ability to interpret business processes and stakeholder management enable you to consult partners and customers in jointly generating business value. Strategically shape the way we engage and scale with partners in a highly cross-functional global team Lead and advise engagements together with our largest partners end-to-end Solution Engineering: Provide expert advice on Celonis best practices, solution engineering, and project methodologies to partners. Business Consulting: Assist partners in identifying and developing high-value use cases that address their clients' business challenges. Technical Consulting: Deliver comprehensive technical and product consulting to partners, ensuring they can effectively implement and utilize Celonis solutions. Generative AI Proficiency: Utilize generative AI tools (e.g., Gemini, Claude, Cowork) to accelerate development, analysis, and deliverables. Technical Ecosystems & Architecture: Design AI solutions by integrating with modern data and AI platforms, including Databricks and Microsoft Copilot Studio. Product Champion: Drive the adoption of the latest Celonis features and functionalities among partners, ensuring they stay at the forefront of innovation. Partner Advisory: Act as a primary point of contact for advisory needs from partners on their engagements, ensuring timely and effective resolution. Cross-functional Collaboration: Work closely with sales, product, value engineering and services teams to ensure alignment and support partner success. The qualifications you need: Bachelor’s or Master’s degree in Computer Science, Business Informatics, Engineering, Management & Technology or a related field. 3+ years of experience in IT Services, Management Consulting, Business Process Improvement, Digital Transformation or similar areas Strong ability in critical & strategic thinking and problem-solving, helping you to quickly understand business problems and breaking them down into Celonis requirements Excellent analytical skills as well as a strong interest or experience in Big Data, Data Mining, and Process Mining In-depth business process understanding, such as supply chain, financial services, IT service management Client-facing Project Management experience in managing multiple projects concurrently is a must, within SaaS is a big plus Strong foundation in SQL and proficiency in programming languages such as Python; practical experience leveraging modern AI tools and hyperscaler/data ecosystems for technical engagements Experience building or utilizing MCP (Model Context Protocol) servers for AI interoperability is a plus. Self-starter, showing strong ownership, outcome-driven and a life-long learner Thrives in fast-paced, collaborative, and ambiguous environments with various stakeholders Visa sponsorship is not offered for this role. The base salary range below is for the role in the specified location, based on a Full Time Schedule. Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location. The base salary range below is for the role in New York, based on a Full Time Schedule. $92,000 — $108,000 USD What Celonis can offer you: Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision. About Us: Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video . Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. 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