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AL

Partner Success Expert (Allegro Wakacje)

Allegro
Posted 6 hours ago
🇵🇱Poland🏢Hybrid📁Customer Support
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Lokalizacja: Dział: Allegro sp. z o.o. Zespół: Commerce Rodzaj umowy: Pracownik Opis stanowiska Wprowadzenie The Partner Success Expert assumes full responsibility for the operational execution behind hunting, closing deals, and onboarding new tour operators to Allegro Wakacje . Working hand-in-hand with the Manager, Partner Success Management , this role drives the complex processes of contracts negotiation, execution, system onboarding, and ongoing offer catalog management. By handling day-to-day commercial operations and troubleshooting, the Expert prevents critical administrative bottlenecks and ensures signed travel partners hit their commercial targets upon platform launch. Na czym będzie polegać Twoja praca: End-to-End Pipeline Execution: Drive the operational onboarding pipeline for new operators, moving them smoothly from initial contract draft to "Live" status on the platform. Backend Process Operations: Manage all administrative checks, contract modifications, technical onboarding tickets, and catalog/selection reviews. Partner Relationship Management: Maintain daily proactive communication with onboarded partners, acting as their first operational point of contact within the Allegro ecosystem. Commercial & Catalog Optimization: Monitor and analyze partner inventory daily to optimize selection variety, resolve offer discrepancies, and maintain overall offer competitiveness. Szukamy osób, które: B2B Account Management & Operations Experience: Proven track record in B2B account management, commercial operations, or partner onboarding, ideally within the travel, e-commerce, or marketplace sectors. Onboarding Process Management: Strong proficiency in handling complex administrative setups, catalog management, and cross-functional ticketing systems (working alongside Tech and Support teams), necessary to successfully onboard new tour operators. Partner Communication & Relationship Building: Excellent interpersonal and communication skills to serve as a daily commercial touchpoint, manage partner expectations, and resolve operational issues efficiently. Commercial Acumen & Catalog Optimization: Analytical mindset with the ability to review partner inventory, identify offer gaps, and optimize selection to maximize commercial performance and competitiveness. Ze swojej strony oferujemy: Flexible working hours in the hybrid model (4/1) - our hours can start between 7:00 a.m. and 10:00 a.m. We also have 30 days of occasional remote work. Long term discretionary incentive plan based on Allegro.eu shares (restricted stock units). Annual bonus based on your annual performance and company results. Well-located offices (with e.g. fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms). A 16" or 14" MacBook Pro or corresponding Dell with Windows (if you don't like Macs) and all the necessary accessories. A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers). English classes that we pay for related to the specific nature of your job. A training budget, inter-team tourism (more here), hackathons, and an internal learning platform where you will find multiple trainings. An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal. Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, Advent of Code, and many other occasions we enjoy. Don’t wait until you join us! Let's meet online! Get to know our team, take a peek at our office life and check out what else we do at Allegro. Visit our website

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