Partner Success Manager (m/f/d)

ABOUT US Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability. We serve two primary customer segments: Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines. Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant’s embedded finance and white-label solutions. Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments. Learn more at www.getpliant.com ABOUT THE ROLE We are currently looking for a Strategic Partnerships Manager - Banking (m/f/d) to join our team. WHAT YOU WILL DO Lead partner onboarding projects end-to-end from scoping to Go-Live and post-launch support Drive value creation and scalable product launches together with banking partners Act as the main point of contact for partner account management and lead strategic initiatives to increase product adoption and long-term success Coordinate internal and external stakeholders to ensure smooth partner implementations Drive structured project management and build deep knowledge across banking processes, payments, and embedded finance WHAT YOU WILL BRING 4+ years of experience in the financial industry (i.e. Banks/ Fintechs), or in the consulting industry with a focus on banks Experience designing and executing go-to-market models, ideally with partners (e.g. white-label, embedded finance, referral programs) A structured and proactive approach to building processes, managing stakeholders, and delivering impact Strong project management skills with clear ownership of complex, cross-functional initiatives Excellent communication and relationship-building skills — you can engage with both operational teams and C-level stakeholders Fluent in German and English ; additional European languages are a plus Ideally Berlin-based or open to working in a hybrid setup WHAT WE OFFER The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence Attractive remuneration Your choice of preferred OS, Windows or Mac Flat hierarchy and transparent communication in a relaxed, professional atmosphere Opportunity to develop your talent in a dynamic team with ambitious goals Flexibility and possibility to work remotely Monthly mobility benefit Wellhub Membership Pliant Card with monthly credit to explore the product and enjoy food with colleagues At Pliant, we believe diversity and inclusion are essential to building not only an innovative product but also an exceptional experience for both our customers and our team. This commitment begins with our hiring process—we welcome individuals of all racial and ethnic backgrounds, religions, national origins, gender identities or expressions, sexual orientations, ages, marital statuses, and abilities. If you require accommodations or accessibility support during the interview process, please let us know in your application so we can make sure your experience is seamless.