Partnership Manager

Partnership Manager Apply We usually respond within three days 💷 Salary: Up to £55,000 DOE 💼 Contract Type - 12 month maternity cover 🏢 Work Life Balance: Hybrid - mostly working from home with travel required to Northampton/Crawley offices and clients when needed ✈️ Candidate Journey: Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us. Are you ready to join an award-winning business that is reshaping the insurance landscape? Our organisation has transformed the way customers interact with insurers, establishing a benchmark for exceptional service. 🌟 The Role: We’re looking for a proactive, commercially minded professional to take ownership of key client partnerships within our travel insurance network. In this role, you’ll act as the main point of contact for assigned clients, ensuring smooth onboarding, regulatory compliance, and the delivery of excellent outcomes. From driving product governance and SLA oversight to supporting growth opportunities and managing new initiatives, you’ll play a pivotal role in strengthening relationships and helping both our clients and our business succeed. Operating as the point of contact for assigned customers Onboarding clients – they’ll be either directly authorised, Appointed Representatives or Introducer Appointed Representatives Implementing contractual requirements, conducting SLA oversight with reporting to both clients and the business Providing oversight of clients within our AR network, RAG reporting and escalation Meeting regularly with clients to support business, you’ll also handle and resolve queries that arise, liaising with appropriate SMEs within the business Maintaining product governance with oversight on ensuring the product is fit for purpose through customer outcomes reporting and FVAs Identifying and implementing opportunities to grow business with existing clients Supporting multiple clients concurrently with competing deadlines Running business information reports and assisting with invoicing and financial queries Co-ordinating marketing sign offs and scheduling Project manage product developments, pricing initiatives and new launches Managing contracts – identifying requirements and liaising with legal teams 🌟 Essentials: Strong experience in the Travel Insurance market and comfort working in a regulated industry Experience and success working with external partners to deliver targeted outcomes Ability to develop and execute partnership strategies aligned with business goals Strong verbal, written and numeracy skills Understanding partner needs and fostering trust Proficiency in Microsoft applications and Tableau/Power BI Strong awareness of Insurance regulatory standards and requirements We’re assembling a diverse team , where skills, not checkboxes, reign supreme, regardless of race, religion, sex, sexual orientation, gender identity or disability. Staysure Group welcomes all new starters with open arms, providing training, development opportunities, and great benefits. Locations Northampton , Crawley Remote status Hybrid Yearly salary £55,000 Employment type Contract Insurance Meets Adventure!🚀 At Staysure Group, we’re not your typical insurance crowd. Our mission? To innovate, dominate and disrupt niche insurance on a global scale. Since 2004, we’ve been selling award-winning insurance products and services, proudly owning a portfolio of market-leading brands. Our portfolio: 🌟 Staysure and Avanti: Specialising in crafting premium cover for the 45+ crowd, complete with pre-existing medical conditions 🌟 Payingtoomuch: Serves as a go-to price comparison platform, dedicated to helping customers secure the most competitive deals 🌟 Petgevity : Our furry friends deserve the best care, that's why we offer comprehensive insurance for both dogs and cats, ensuring that even those with pre-existing medical conditions are well protected 🌟 ROCK : Our B2B2C partnership travel insurance specialist Why Staysure? We excel in a vibrant and fast-moving atmosphere. Our secret sauce? Genuine care for our customers and our people. 🤝❤️ 🏆 Awards Galore : We’ve won awards like “Best Travel Insurance Provider” (Moneywise) and “Employee Engagement Champion” (Employee Experience Awards) and many more! These achievements reflect our unwavering focus on excellence. 🚀 High-Growth : Joining us means stepping into a high-growth environment and being part of a vibrant team that encourages innovation and personal growth at every turn. 🎯 OKR Magic : Here, you will be empowered to set ambitious goals and achieve remarkable success in your position. The culture we foster is one of inspiration and motivation, ensuring that you are always challenged to grow and develop your skills. Benefits of working with us Perkbox from day 1! 🎁 Discounts, bonuses and awards! Perkbox also includes a fantastic suite of tools for looking after your mental wellbeing. Take some time for yourself 🛫 26 days paid holidays plus bank holidays, +1 day leave for every years service up to 30 standard days. And the option to buy more (Pro rata for FTC). Health and fitness, private medical insurance💪🏥 Following the successful completion of any probation period, membership to the company PMI & gym scheme is offered with the option to add additional family members (excluding less than 12 month contracts). Discounted travel insurance 🌴 Discounted travel insurance policies with Staysure. Pension 🏦 5% matched pension, auto enrolment after 3 months. Up to 5% company bonus💷 Earn up to 5% annual bonus. Depending on company and personal performance. Work hard, play hard 💃 Fantastic team social events, including parties and on-site social Fridays. Milestone gifts 📌 Up to 2 milestone gifts per year. Fancy food or a coffee? ☕️ A subsidised on site canteen and Costa Coffee in Northampton. Cycle to work 🚴‍♀️ We'll support you with costs if you're someone who likes to cycle to work. Giving back 🫶 We are committed to supporting our community and offer 1 day of volunteering a year for every employee. Employee assistance programme 💜 Health Assured who provide mental wellbeing support can be accessed through Perkbox. Fancy a change of scenery? 🏞️ With the option to work from anywhere, colleagues can enjoy the benefit of travelling to new destinations, new regions in the UK or visiting family abroad without using their annual leave entitlement for up to 2 weeks per year. This is subject to passing probation.