Partnership Officer

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. Responsibilities Operational management — Identify and handle daily operational matters within the Partnerships Programme Daily support — Work closely with Partnership Managers and provide ongoing support Cross‑team coordination — Facilitate communication between Partnership Managers, Legal, and Finance Commission review — Review and approve affiliate commission rates in line with internal policies Commission adjustments — Verify and approve commission adjustment cases with full accuracy Validation & QA — Perform negative validation controls and QA checks to ensure data integrity Reporting & analysis — Extract and analyse reports, identify discrepancies, and propose improvements Invoice verification — Verify accuracy and approve invoices Onboarding & payments — Oversee the fluency and efficiency of onboarding and payment processes Regulatory awareness — Maintain solid understanding of legal and regulatory requirements Global marketing coordination — Coordinate global marketing‑related tasks Partner monitoring — Monitor partner activity and ensure compliance with internal procedures SPAM investigation — Monitor and investigate SPAM traffic, escalating suspicious patterns Application review — Review rejected applications, transactions, or activities for compliance Partner terminations — Manage partner terminations and coordinate with relevant departments Knowledge Base management — Develop and maintain procedures, workflows, and best practices Training delivery — Deliver training and procedural updates to Partnership Managers Additional tasks — Perform any other tasks relevant to the Partnerships Project Requirements University degree Excellent English — strong communication skills, written and verbal Investment industry knowledge — good understanding of the investment and trading industry Analytical mindset — strong analytical ability and problem‑solving skills Independent work — able to manage tasks autonomously Organisational skills — ability to prioritise and plan effectively Global coordination — comfortable working with teams across locations Attention to detail — high accuracy and precision MS Office skills — solid command of MS Office Nice to have Similar role experience Relevant degree — Business Management, Marketing, Finance, or Law Regulatory knowledge — understanding of regulations related to the investment market What we offer Competitive salary — based on skills and experience Annual leave — 23 days per year Health care — full medical coverage Provident Fund — eligibility after successful probation Hybrid model — flexible office/remote setup Supportive culture — collaborative and friendly work environment