Patient Advocacy Paralegal

Imagine360 is seeking a Patient Advocacy Paralegal to join the team! The Patient Advocacy Paralegal assists the external law firms in monitoring and reviewing prelitigation files to determine the appropriate course of action with regard to balance bill defense and member advocacy. Position Location: 100% remote Responsibilities include but are not limited to: Act as a liaison between the Legal Department, external law firms retained by Imagine360, Billing Advocates, and other internal departments to support legal and compliance efforts. Manage multiple balance bill and debt collection accounts simultaneously. Collaborate with attorneys to develop legal arguments and case strategies. Respond to inquiries from Client Services, Billing Advocacy staff, hospitals, debt collectors, and clients. Review hospital agreements, billing statements, explanations of benefits (EOBs), plan documents, and other supporting records. Prepare correspondence and documentation for attorney review and approval. Apply strong multitasking, problem-solving, and organizational skills to manage competing priorities. Maintain exceptional attention to detail while supporting legal and compliance initiatives. Skills and Abilities: Demonstrated skill in negotiating and resolving conflicts. Extremely detail-oriented and possess the ability to prioritize workload. Excellent communication, judgment, and analytical skills. Debt collection experience and knowledge of FDCPA and other consumer protection laws is preferred. Experience with Microsoft Office Suite including Word, Excel, and PowerPoint. Proficiency in Salesforce a plus. What can Imagine360 offer you? Multiple Health plan options Company paid employee premiums for disability and life insurance Parental Leave Policy 20 days PTO to start / 10 Paid Holidays Tuition reimbursement 401k Company contribution Company paid Short & Long term Disability plus Life Insurance Professional development initiatives / continuous learning opportunities Opportunities to participate in and support the company's diversity and inclusion initiatives Want to see our latest job opportunities? Follow us on LinkedIn Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions. Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation**