Payments Partnerships (Onboarding)

Payments Partnerships (Onboarding) Drive seamless partner onboarding and build lasting relationships in a dynamic payment solutions environment 🚀 Apply in 2 min About the Client Our client is a payment service provider dedicated to offering online payment processing solutions tailored for e-commerce merchants. They facilitate secure and efficient credit card transactions and provide white-label prepaid and debit card programs in both physical and virtual formats, addressing the unique needs of online businesses. Role Overview As a Payments Partnerships & Onboarding Manager, you'll spearhead the onboarding process for APM providers and acquiring banks, driving the process from initial contact through to successful integration and launch. This role offers a unique opportunity to influence the partner satisfaction and retention strategies while working closely with international clients in a hybrid work environment based in Tallinn. Key Responsibilities Managing the onboarding of new payment partners and Alternative Payment Methods (APMs), such as Skrill, Blik, and iDEAL. Coordinating the entire onboarding process from start to finish, including documentation, compliance checks, communication with partners, and internal coordination. Stay in regular contact with partners, keeping each onboarding moving and solving problems as they arise. Negotiate business and contract terms with partners as part of onboarding. Track and report on the status, timelines, and delays of onboarding projects. Develop and implement onboarding strategies to enhance partner satisfaction and retention. Collaborate with cross-functional teams to ensure seamless integration and support for partners. Requirements Experience in FinTech, ideally in licensed Payment Institution (PI) or Electronic Money Institution (EMI) Experience in partner onboarding, partner/account management roles. Understanding of the payments ecosystem: acquiring, alternative payment methods, payment gateways, and onboarding processes. Demonstrated experience managing onboarding cycles, including technical coordination and commercial negotiation. Familiarity with compliance and risk considerations in payment partnerships is an advantage. Proficiency in CRM software and project management tools to track onboarding progress and partner interactions. Strong analytical skills to assess partner performance metrics and identify areas for improvement. Languages: English C1, additional language is a plus. Experience in fintech. Key Soft Skills Strong project management skills — able to run multiple onboardings in parallel and keep them moving. Clear, proactive communication style. Ability to adapt to changing priorities and thrive in a fast-paced environment. Excellent problem-solving skills. Collaborative mindset. What We Offer Opportunity to shape and grow the payment partner network of a fast-growing fintech company. Direct exposure to global payment trends and key industry players. Collaborative, dynamic team environment. Competitive compensation package. Department Join Customer Support and Success Role Account Manager / KAM Locations Tallinn Remote status Hybrid Compensation Package TBD About Evotym Evotym is dedicated to building exceptional teams for fast growing companies. As a leading Staffing and Recruitment agency, we connect top-tier talent with trusted Fintech and iGaming companies, driving their success and growth. Our expertise in the sector allows us to understand its unique challenges and opportunities, ensuring we match the best-fit candidates with our clients. Join us and be part of a dynamic team and make an impact in the Fintech and iGaming industries.