Payroll & Benefits Specialist

ABOUT HERSCHEL SUPPLY

Welcome to Herschel Supply, where we make quality products for a lifetime of better journeys. Designed with timeless form and intuitive function in Vancouver, Canada, every piece is backed by our signature warranty for wherever you’re going next.

Since 2009, we’ve never stopped taking risks. We’re constantly innovating, growing our community and heading on new journeys. We’ve gotten lost in new cities, made lifelong friends all over the world, road tripped with no GPS, and explored a ton of creative pursuits along the way.

Putting yourself out there isn’t easy. It means stepping outside of your comfort zone and trying something new. It might be scary at first, but it also leads to the best parts of life. Inspiring others to take that leap is what we live for. Wherever you’re headed, we’re here to help you pack your future with possibilities.

So, come along for the ride, get inspired and Put Yourself Out There.

ABOUT THE ROLE

As our Payroll & Benefits Specialist, you’ll play a key role in ensuring our people are paid accurately and on time, while supporting the day-to-day administration of employee benefits across our global operations. You’ll manage multi-jurisdictional payroll for both salaried and hourly employees, combining high-precision data processing with HRIS management to maintain regulatory compliance, accurate reporting, and smooth financial reconciliations.

You’ll take ownership of day-to-day payroll and benefits operations, making decisions around timecard verifications, payroll inputs, benefit enrollment updates, and regulatory filings. With a strong eye for detail and the confidence to work independently, you’ll act as a key control point for payroll accuracy—identifying and making routine processing adjustments within established guidelines, while knowing when to escalate more complex matters to the Manager, People & Culture.

A DAY IN THE LIFE

Working closely with the People & Culture & Finance teams, as well as external payroll vendors, the Payroll & Benefits Specialist is responsible for the following:

Payroll Execution & Global Compliance

• Managing and executing full-cycle bi-weekly payroll for salaried and hourly employees across multi-jurisdictional regions (Canada, USA, UK, Vietnam, Philippines, and Hong Kong).
• Reviewing hourly timecards and processing all new hires, employee changes, off-cycle payments, and terminations.
• Partnering with People & Culture stakeholders to streamline standardized payroll input workflows, ensuring data accuracy prior to processing.
• Processing required tax and payroll forms, including ROEs, T4s, W-2s, and local jurisdiction equivalents.
• Preparing and remitting federal and provincial statutory filings, including WCB/WSIB, Employer Health Tax (EHT), and statutory deductions.
• Establishing governance and internal controls to mitigate financial risk and maintain compliance with local labour standards.

Benefits Administration & HRIS Management

• Administering employee benefits programs, managing enrollments, terminations, and life event changes across global group plans.
• Managing administrative duties for retirement savings plans, including RRSP and 401(k) contributions and match calculations.
• Maintaining, troubleshooting, and updating the HiBob HRIS system, overseeing data integrity for onboarding, offboarding, and organizational shifts.
• Serving as the primary internal point of contact for employee inquiries regarding pay, tax withholdings, benefits coverage, and leave accruals, delivering timely, clear, and confidential customer service.

Financial Reconciliation & Reporting

• Performing bi-weekly payroll reporting, general ledger (GL) reconciliations, and journal entry preparations in coordination with Finance.
• Executing month-end and year-end reconciliations, audits, and reporting summaries.
• Maintaining secure, confidential employee records and filing systems in compliance with privacy regulations.

DELIVERABLES & KPIs

• Error-free, on-time processing of bi-weekly multi-country payroll.
• Zero variance in HRIS (HiBob) data entries, benefit enrollments, and GL reconciliations.
• 100% compliance on all statutory tax remittances, filings (T4/W-2/ROE), and local regulatory reporting.
• Clean execution of internal and external payroll and benefit audits with zero major control findings.

ABOUT YOU

Essential

• 2+ years of direct experience managing end-to-end payroll processing and benefit administration in a complex environment.
• Proven working knowledge of Canadian employment standards, statutory payroll regulations, and tax compliance.
• Exceptional organizational skills and detail orientation, with a demonstrated commitment to zero-mistake data execution.
• High proficiency in Excel, including advanced functions (VLOOKUPs, pivot tables, data reconciliations).
• Hands-on proficiency with major payroll systems (ADP Workforce Now) and modern HRIS platforms (HiBob).
• Strong communication skills with a proven track record of handling sensitive, confidential information.

Nice to Have

• Professional payroll certification (e.g., PCP/PLP, CPM, CCP, or equivalent).
• Experience processing US or multi-country international payrolls (UK, APAC).
• Experience within consumer lifestyle, retail, or fast-paced multi-entity corporate structures.

YOUR JOURNEY WITH HERSCHEL SUPPLY

The annual salary for this role falls within the range of $65,000 - $75,000 depending on level of experience. This is a hybrid role, based out of our Vancouver HQ 4 days per week: Monday to Thursday, with flexibility to work from home on Friday.

In addition to base salary, here are just a few of the additional perks we offer to our valued team members as part of our comprehensive total compensation package:

• Health benefits
• Competitive vacation policy
• Transit subsidy
• Maternity leave top-up for birthing and non-birthing parents
• Employee assistance program
• Professional development subsidy
• Product discount and giveaways
• Free fruit, snacks & hot and cold beverages
• Social clubs and workshops (run, craft etc.)
• Weekly happy hour
• Various fun events throughout the year
• A dog friendly office

DIVERSITY, EQUITY & INCLUSION AT HERSCHEL SUPPLY

We’re committed to creating a workspace that is safe, secure, inclusive and enjoyable for all. Stemming from our core values and initiating dialogue around our programs, we aim to empower everyone to share their individual voices and experiences. It’s with this openness that we are able to expand our view of who we are as individuals, and what we can do in our careers at Herschel.

At Herschel Supply, we are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our goal is to build an inclusive culture that connects us to our customers and the communities around us while embracing and encouraging diversity in our employees’ age, colour, disability, ethnicity, gender identity or expression, sexual orientation, race, religion and other characteristics that make our employees unique.

Herschel Supply welcomes and encourages applications from people with disabilities. Accommodations are available upon request throughout the interview process, just let us know and we’ll work with you to ensure you’re supported.