Payroll & Billing Specialist

LOCATION: Remote (San Diego Preferred | Hybrid M/W if Local) COMPENSATION: $25.00 - $30.00/hour Compensation within this range will be determined based on experience, skills, geographical location, and internal equity considerations. EMPLOYMENT TYPE: Full-Time (6-Month Contract-to-Hire) FLSA STATUS: Non-Exempt GENERAL JOB DESCRIPTION: As a Payroll & Billing Specialist, you will play a critical role in supporting Eastridge's centralized Payroll & Billing Operations team by ensuring employees are paid accurately and clients are billed timely and correctly. You'll partner closely with internal branch teams to resolve payroll and billing inquiries while supporting a variety of operational and administrative processes. This is an excellent opportunity for someone who enjoys detail-oriented work, thrives in a fast-paced environment, and takes pride in delivering exceptional internal customer service. RESPONSIBILITIES & EXPECTATIONS: Audit employee timecards and process weekly payroll for assigned branches. Process billing and invoicing while ensuring accuracy and timely delivery. Investigate and resolve payroll discrepancies, invoice issues, and billing adjustments. Process stop payments, voids, and off-cycle payroll checks as needed. Complete employment verifications, check verifications, unemployment claims, and garnishment requests. Confirm invoice requirements with new clients and maintain accurate billing records. Process Direct Hire and liquidation invoicing. Support year-end payroll activities, including W-2 corrections and reporting. Maintain accurate payroll and billing records within Avionté and Excel. Respond to payroll and billing inquiries from internal branch teams while providing exceptional customer service. Assist with operational reporting and other projects as assigned. Accurately document work and maintain compliance with company policies and payroll procedures. MINIMUM REQUIREMENTS: 2+ years of experience in payroll, billing, accounting support, administrative operations, staffing, HR, or a related operational support role. Strong attention to detail with the ability to accurately process high-volume transactions. Excellent organizational and time management skills with the ability to prioritize multiple deadlines. Strong verbal and written communication skills with a customer-service mindset. Proficiency with Microsoft Excel and Microsoft Office. Ability to quickly learn new systems and processes. Comfortable working independently while collaborating with cross-functional teams. IT WOULD BE GREAT IF YOU HAD THESE: Previous staffing industry experience. Payroll processing or timekeeping experience. Billing, invoicing, or accounts receivable experience. Experience auditing timecards or payroll records. Experience using Avionté, ADP, or other payroll/HRIS systems. Knowledge of payroll compliance, employment verifications, unemployment claims, or garnishments. Experience supporting multiple internal stakeholders in a fast-paced environment. TRAVEL: Travel is not expected for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. PERKS & BENEFITS: At the center of Eastridge Workforce Solutions' values is the belief that the most important thing we do is continue to hire the best people and create a workplace where they can thrive. To reward our employees for their great work, we offer the perks and benefits listed below. Eastridge has an Employee Stock Ownership Plan (ESOP), a tax-qualified retirement benefit plan. Medical, Dental, Vision, Life Insurance 401(k) plan, Roth IRA, and Flexible Spending Account offerings Paid Time Off and Sick time 12 Paid Holidays annually Tuition Reimbursement Program Health and Wellness benefits Pet Insurance Company-sponsored Volunteer Events Corporate Discounts - 20-60% off on certain movies, hotels, concerts, sporting events, and more! Additional details about our benefit package can be found here . WHAT MAKES EASTRIDGE WORKFORCE SOLUTIONS DIFFERENT: At Eastridge Workforce Solutions, we do more than connect people with jobs. We help individuals build meaningful careers. For over 50 years, companies have trusted us to deliver innovative Professional and High-Volume recruiting solutions that make attracting and managing talent simple, scalable, and successful. As a 100% employee-owned company (ESOP), every team member shares in our success. As the company grows, so does your equity and long-term wealth-building potential. When you join Eastridge, you’re not just an employee. You’re an owner, empowered to grow your career while benefiting directly from the value you help create. Our culture is built on servant leadership, career development, and continuous innovation. We are committed to providing opportunity and enrichment through work and delivering top-tier service to help both clients and candidates thrive. At Eastridge, we foster an inclusive and supportive workplace where every team member has the opportunity to succeed. If you're excited about this role but don’t meet every qualification, we encourage you to apply. You may be the perfect fit for this or another opportunity with us. Equal Opportunity Employer: Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity, and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Please note that Eastridge is unable to provide visa sponsorship to applicants. Background Checks: Eastridge Workforce Solutions will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Privacy: Information collected and processed as part of your candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Eastridge’s Privacy Policy https://www.eastridge.com/privacy-policy, as well as Eastridge’s Pre-Use Notice of Collection and Automated Decision-Making Technologies https://www.eastridge.com/data-collection-notice By applying for this job, you agree to receive calls, AI-generated calls, if applicable, text messages, or emails from Eastridge Workforce Solution, and/or its agents and contracted partners related to confirming assignments and job openings. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier. To opt out of receiving SMS messages from us at any time, simply reply to the text with “STOP.” Please be aware that message and data rates may apply to any SMS messages sent or received. You can access our SMS Terms and Conditions by visiting https://www.eastridge.com/sms-terms-and-conditions