Payroll Manager
Remote (Work from Home) – Greater Toronto Area
$100,000–$120,000 Base Salary + Bonus + Comprehensive Benefits
Envy Consulting Group is recruiting a Payroll Manager on behalf of a growing hospitality organization operating more than 30 locations across Ontario and Quebec, with over 2,000 employees in unionized and non-union environments. This is a fully remote leadership opportunity for an experienced payroll professional who will lead a team of six, oversee a complex multi-site payroll environment, strengthen processes and controls, and ensure employees are paid accurately and on time.
The Opportunity
Reporting to senior leadership, the Payroll Manager will lead a team of six payroll professionals and oversee payroll operations across approximately 20 Ontario locations, while supporting Quebec operations as required. The successful candidate will inherit an environment that uses a combination of payroll and workforce-management platforms, primarily Dayforce and ADP Workforce Now. They will be responsible for bringing greater consistency, structure, compliance, and accountability to the payroll function. This role is ideal for a hands-on payroll leader with experience managing teams, supporting large unionized employee populations, and interpreting collective agreements. The Payroll Manager will balance day-to-day operational leadership with opportunities to improve systems, reporting, controls, and service delivery.
Key Responsibilities
- Lead, coach, develop, and manage a team of six payroll professionals
- Establish clear responsibilities, performance expectations, workflows, and service standards for the payroll team
- Oversee accurate and timely payroll processing across approximately 20 Ontario locations
- Support payroll operations for more than 2,000 unionized and non-union employees across Ontario and Quebec
- Manage payroll activities across multiple platforms, primarily Dayforce and ADP Workforce Now
- Interpret and administer payroll provisions contained within multiple collective agreements
- Ensure union-related wages, premiums, overtime, seniority rules, vacation entitlements, dues, benefits, and deductions are processed accurately
- Partner with Human Resources and Labour Relations to resolve payroll matters involving collective agreements, grievances, retroactive adjustments, and employee concerns
- Ensure compliance with payroll legislation, taxation requirements, collective agreements, and internal policies
- Review payroll reconciliations, remittances, deductions, taxable benefits, vacation pay, pension contributions, union dues, and year-end reporting
- Manage payroll audits, reporting, controls, documentation, and compliance reviews
- Investigate and resolve complex payroll discrepancies and escalated employee inquiries
- Partner with Human Resources, Finance, Operations, Labour Relations, and site leadership to improve payroll accuracy and communication
- Develop consistent payroll practices and procedures across multiple locations
- Identify opportunities to streamline workflows, reduce manual processes, and improve system utilization
- Support payroll-related integrations, implementations, upgrades, and organizational initiatives
- Prepare payroll reporting and analysis for senior leadership
- Maintain confidentiality and ensure the integrity of sensitive employee and payroll information
Qualifications
- Significant payroll management experience within a complex, high-volume, multi-site organization
- Demonstrated experience directly managing, coaching, and developing a payroll team
- Experience leading a payroll team of comparable size is strongly preferred
- Demonstrated experience managing payroll for a large unionized employee population
- Strong experience interpreting and applying multiple collective agreements
- Knowledge of union dues, wage grids, shift premiums, overtime rules, seniority provisions, retroactive pay, pension contributions, and negotiated benefits
- Strong working knowledge of Ontario payroll legislation and compliance requirements
- Knowledge of Quebec payroll requirements is considered an asset
- Hands-on experience with Dayforce and/or ADP Workforce Now
- Experience overseeing payroll for both hourly and salaried employees
- Demonstrated ability to improve payroll processes, controls, reporting, and system utilization
- Strong reconciliation, analytical, and problem-solving skills
- Ability to communicate effectively with employees, union representatives, operational leaders, Human Resources, Finance, and Labour Relations
- Strong organizational skills and the ability to manage competing priorities and strict payroll deadlines
- Payroll Compliance Professional, Payroll Leadership Professional, or an equivalent payroll designation is strongly preferred
- Experience within senior living, healthcare, hospitality, retail, or another multi-location environment is considered an asset
Why Consider This Opportunity?
- Competitive base salary of $100,000–$120,000
- Annual performance bonus
- Comprehensive health and benefits package
- Fully remote working environment
- Opportunity to lead and develop an established team of six payroll professionals
- High-impact leadership role supporting more than 2,000 employees
- Exposure to a complex, multi-site, unionized payroll environment
- Opportunity to improve and modernize payroll systems, controls, and processes
- Collaborative environment with strong exposure to senior leadership
Location Requirement
This position is fully remote; however, candidates must reside in the Greater Toronto Area and be available to attend occasional in-person meetings, training sessions, and company events.
Apply
This is a confidential search being managed by Envy Consulting Group. Qualified candidates are encouraged to apply directly through LinkedIn. All applications and inquiries will be handled with strict confidentiality.