Payroll Supervisor - Hybrid (Ontario)

Position Type: Full Time Department: People & Culture Work Location: Ontario Work Arrangement: Hybrid Work Hours: Monday to Friday - standard business hours Travel Required: No A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services. Come and join our team! But first, let us tell you why we love working here: We are 100% Canadian with locations across the country State-of-the-art facilities to provide high-quality products and services The opportunity to be a part of a winning, high-performing team Collaborative, engaging workplace culture – we are passionate about our people! Flexible working environment that promotes a healthy work-life balance Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year The Opportunity: Reporting to the People & Culture Manager, the Payroll Supervisor is responsible for the overall administration, accuracy, compliance, and continuous improvement of payroll operations across Sentrex's multiple legal entities throughout Canada. This role serves as Sentrex's lead payroll subject matter expert and combines hands-on payroll processing responsibilities with oversight of payroll activities, ensuring employees are paid accurately and on time while maintaining compliance with applicable federal and provincial legislation, regulatory requirements, and company policies. The Payroll Supervisor performs and oversees complex payroll functions, reviews and approves payroll transactions, resolves escalated issues, supports audits and year-end activities, and partners closely with Finance, People & Culture, and operational leaders. In addition, this role provides guidance, training, and mentorship to payroll team members, leads payroll-related projects and system enhancements, and drives process improvements that support operational excellence, compliance, and an exceptional employee experience. This position is primarily remote. The successful candidate must be available to attend occasional onsite meetings, team events, training sessions, planning sessions, and other business-related activities, as required. A Day in the Life (What you will do here): Oversee and participate in the accurate and timely processing of bi-weekly payrolls across Sentrex's multiple legal entities and employee populations throughout Canada. Perform and audit complex payroll transactions, including salaries, taxable benefits, garnishments, statutory deductions, off-cycle payments, and terminations. Review and approve payroll outputs, ensuring accuracy, compliance, and completeness prior to final submission. Maintain payroll records and HRIS data, ensuring information is accurate, confidential, and retained in accordance with company policies and legislative requirements. Lead year-end payroll activities, including reconciliations, ROEs, T4s, T4As, T2200s, and other payroll-related reporting requirements. Ensure compliance with all applicable federal and provincial payroll, tax, and employment legislation across Canada, including statutory remittances and regulatory requirements. Partner with Finance on payroll reconciliations, journal entries, reporting, audits, and payroll-related general ledger matters. Serve as the primary point of contact and escalation resource for payroll inquiries, discrepancies, and complex payroll matters. Provide day-to-day leadership, training, coaching, and support to Payroll team members, ensuring service excellence and operational effectiveness. Act as backup to the Payroll Specialist and support payroll continuity during absences or peak periods. Lead payroll-related projects, system upgrades, testing, process improvements, and HRIS enhancements in collaboration with People & Culture, Finance, IT, and external vendors. Identify opportunities to improve payroll processes, strengthen controls, and enhance efficiency while maintaining compliance and data integrity. Other duties as assigned by your manager What you need to ensure you are set up for success: Bachelor's degree in Accounting, Business Administration, Human Resources, similar field, or equivalent experience. 7+ years of progressive payroll experience, including mentoring or reviewing the work of other payroll staff, in a fast-paced, multi-entity environment. PCP Certification is required. CPM Certification is strongly preferred, reflecting the seniority and scope of this role. Strong knowledge of multi-provincial payroll in Canada: preparation, balancing, internal controls, payroll taxes, and the full payroll cycle (banking, journal entries). Demonstrated experience leading payroll system implementations, upgrades, or process improvement/automation projects. Strong Excel and payroll software skills (VLOOKUP, pivot tables, system setup/testing). Experience working with UKG and payroll systems is required. Power Query and macros are assets. Strong organizational, analytical, and problem-solving skills, with excellent attention to detail and the ability to meet deadlines and prioritize competing projects. Strong business/financial acumen and superior interpersonal, written, and verbal communication skills. Bilingual (English/French) considered an asset. What makes you a great fit for this team: Your commitment to providing a high level of service to your internal and external clients. You are highly adaptable with a track record of success during times of growth and organizational change. You have a proven track record of developing trust and influence at multiple levels. You demonstrate an impactful and candid communication style. You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders. Why join Sentrex? We value our employees! Our permanent full-time employees are provided with a: Competitive Salary and generous vacation entitlement Wellness Program (5 paid days off for your well-being!) Paid Sick Days Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance Employee & Family Assistance Program RRSP Matching Program The anticipated base salary hiring range for this role is $87K to $98K annually. The final base salary will be determined based on relevant experience, skills, and internal equity. Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture. We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you! Accommodations can be made available upon request for those candidates taking part in the selection process. Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process. #LI-MW1