People Assist Coordinator (Contractual)

People Assist Coordinator (Contractual) Role Description and Responsibilities The HR Coordinator role provides a range of coordination and advisory services supporting the delivery of business initiatives and enhancing team member experiences. They are trusted and knowledgeable professionals to our Frontline Staff, Line Managers and People & Culture Business Partners, supporting the delivery of practical people solutions and advising on people and culture related matters. Required Skills and Qualifications Responsibilities: Process employee contracts, letters, internal transfer requests & employment checks Effect changes to organisational structure. Assist with employee management including performance and remuneration review support, employee discounts, service recognition, online learning and termination. Password resets for various systems, and support through resolving access and integration issues Administrative support to HRBPs On- and off-boarding of brand partners First level interpretation of People policies and advice where relevant Escalates employee queries, concerns and grievances expediently and with high accuracy. Supports annual delivery of HR processes and procedures through client groups, i.e. Seasonal Retention and Casual clean up. Effectively delivers on key cyclical HR activities in the annual HR calendar (rem review letters, achievement & growth system queries). Develops and maintains relationships with key stakeholders to deliver key people projects. Supports the development of a high performance and values-driven culture by providing guidance on appropriate conduct and behaviours by providing limited interpretation of People policies, procedures and practices. Build effective relationships with key internal and external stakeholders Qualifications: Tertiary qualification in Human Relations or Business (preferable) An understanding of People processes that create and drive desired culture Ability to cope with diverse and multiple stakeholders Can confidently explain fundamental concepts of policies, procedures and process to stakeholders. Experience in supporting project and work-programs aligned with business objectives. Ability to work autonomously Professional, motivated, competent and trustworthy Attention to detail and organisational skills Ability to reflect upon experience and openness to new ideas and ways of working. Cooperates and works well with others in pursuit of team goals Collaborative and considerate, showing concern and respect for others feelings and ideas Must have intermediate Excel knowledge and capability Success Indicators: Team scorecard and KPIs Customer satisfaction – Stakeholder feedback Employee Engagement Achievement of metric related to change projects and business objectives Role type Human Resources Role HR Coordinator Locations Uptown Place, Bonifacio Global City, Taguig Remote status Hybrid Work Schedule AEST Shifting Schedule? No Shifts with Daylight Savings? Yes About Satellite Office Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of. At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces. Why You'll Love Working Here: 🌟 You’re Valued. You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter. 🚀 You’ll Grow. From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential. 🎉 You’ll Belong. We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more. 🏢 You’ll Work in Style. Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best. 💼 You’ll Work with Global Brands. We match you with top international clients where you’ll work directly with their teams and make a real impact. Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.