People Operations

People Operations Build and run the foundations of People Operations of a fast growing startup internationally. Murphy AI deploys voice AI agents that help banks collect debt. We’ve built a fully-fledged platform designed to optimize recovery rates while maintaining respectful and personalized communication. Our advanced automation streamlines the process of collecting overdue invoices for banks and other industries, providing a seamless and effective solution . Our AI-powered agents adapt instantly, engaging with debtors across channels like voice, messengers, email and sms to maximize results while preserving trust. By combining advanced artificial intelligence with powerful automation, we’re setting a new standard for how businesses recover payments . As a fast-growing startup that has already made an impact within less than a year in the market, we are building a talented team to scale our operations and drive our vision forward 🌟 About the Role We're hiring Murphy's first full-time People Operations hire. You'll own the operational core of the People function end to end — payroll, onboarding, offboarding, HR systems, and light office management — across Barcelona, London and Dubai (with satellite hires abroad), reporting directly to the Head of People. This is a People Systems role as much as a People Operations one. Our processes are still being built, not maintained — you'll design them to run themselves: agents and automated workflows instead of manual steps, self-service & tickets instead of direct messages, so the function scales the same way the product does. Murphy builds AI voice agents that collect overdue debt for banks: more recovered, faster, cheaper, fully compliant, and respectful to the debtor. We're live with Santander, Revolut, BBVA and dozens others, and we're scaling fast across markets and new businesses — the People function needs to keep pace. Payroll. Own payroll end-to-end: Payfit in Spain and the UK, and Employer of Record (EOR) partners everywhere else we hire. Keep every cycle accurate and on time — inputs, variable comp, compliance checks — as we add countries. Onboarding. Own everything that happens after a candidate accepts an offer: contracting across every market we hire in, visa and work-permit processes where needed, and a clean, fast path to day one. Turn contracting into a playbook that works the same whether it's the 1st hire in a country or the 50th. Offboarding. Lead the employee journey through both voluntary and involuntary terminations, supporting managers through the process and executing with a focus on experience and compliance. Every exit, however it happens, gets handled with the same rigor as the rest of the employee lifecycle. Systems, scalability & reporting. Own Personio as Murphy's HRIS — data accuracy, configuration, and adoption. Set the foundations for proper reporting. Automate relentlessly: build agents and self-service workflows so employees and managers get answers and actions without opening a ticket with People. Office management. Oversee simple office operations and vendor relationships across our locations — enough structure to keep things running, without overbuilding. About you A scalability mindset. You think in playbooks and systems, not one-off fixes, so what works for 30 people still works for 300. Hands-on with the fundamentals. You're comfortable owning payroll, contracting, visas, and terminations accurately across multiple countries — compliance is never an afterthought. AI-native. You build agents and automate workflows by default, and you treat People Operations as a systems problem, not an admin one. Self-service over people-pleasing. You care about People. However, you'd rather build the tool that answers the question than answer it yourself fifty times. A builder, not a maintainer. This is Murphy's first dedicated People Operations hire — you're standing up the function, not inheriting one. Nice to have People Operations & Payroll experience in more than one market, ideally Spain and The UK. Experience with EOR providers. 🤝 What we offer 💰 Competitive Salary 📈 Stock options : Because we all build Murphy together – you'll own a piece of what we’re creating. 🧩 Impact : Be part of our startup journey from day one, playing a key role in our growth and building something meaningful from the ground up. 📚 Learning : Continuous development through trainings, knowledge-sharing, and exposure to other top-tier startups in our ecosystem. 🍱 Healthy meals : No more boring tupperware – enjoy daily meals with Nora Foods . We cover 50% of each order! 💳 Cobee card : Flexible compensation for transport and restaurants , so you can make the most of your net salary. 🚴‍♂️ Ride into work: Forget traffic jams – hop on your Panot e-bike and cruise to the office! We cover 50% of your subscription. 🛜 Hybrid & Flexible : Our default setup is hybrid – 3 days a week at our office in Poblenou, surrounded by a thriving tech scene, and 2 days of remote work. But if there’s one thing that defines us, it’s flexibility: we trust you to organize your time and space in the way that helps you do your best work. 📚 Our Process We believe that hiring is a two-way street: while we get to know you, you also deserve the chance to understand who we are, how we work, and what makes Murphy AI special. Here’s what you can expect: 1️⃣ First Interview – Getting to Know You A conversation with a future teammate who’s excited to find a new colleague. We’ll talk about your story, what drives you, and what you’re looking for next—no trick questions, just a genuine exchange. 2️⃣ Second Interview – Deep Dive You’ll meet the Hiring Manager and potentially another team member. This is a more technical discussion where we explore your skills in detail, walk through real scenarios, and answer any questions you might have about the role. 3️⃣ Tech Assessment or Business Case A practical exercise to see how you approach challenges similar to those you’d tackle at Murphy. You’ll have time to reflect and showcase your thinking—no rush, no surprises. 4️⃣ Call with the Founders Our founders meet every team member and it’s a great opportunity for you to learn about the company and its direction. 👉 To learn more about how we hire and what to expect at every step, feel free to explore our Hiring Guide ! 👉 We are committed to building a diverse, inclusive, and equitable workplace where everyone, regardless of background, identity, or experience, feels valued and empowered to thrive. We believe that different perspectives drive innovation and success, and we actively foster an environment where all voices are heard and respected. Department People & Culture Locations Murphy HQ - Barcelona Remote status Hybrid