People Operations Business Partner (India - Remote)

About the Role: As a People Operations Business Partner, you will advocate for PriceLabs' culture and values, partnering with business leaders to build high-performing teams - ensuring all people decisions are grounded in data. You will be the connective tissue between People strategy and day-to-day execution, with a strong orientation toward leveraging AI and automation to make our people processes faster, smarter, and more scalable. You will be essential in advancing a more diverse, accessible, equitable, and inclusive PriceLabs team through our onboarding, growth, engagement, retention, and inclusion practices across our remote, global team. What You'll Do: Onboarding & Offboarding Own end-to-end onboarding — culture walkthroughs, asset/access provisioning, BGV in partnership with vendors. Automate onboarding workflows (offer letters, welcome packs, Day 1 checklists) via AI tools and HRIS integrations. [Non-negotiable] Manage offboarding end-to-end — exit interviews, knowledge transfer, system access revocation. People Partnering Partner with leaders on people-related conflicts, decisions, and concerns. SPOC for team queries on policies, culture, and HR processes. Run periodic check-ins to gauge productivity, flag risks, and support retention. Strategize and execute online and offline engagement activities end-to-end. Policy, Compliance & Documentation Own all People Ops communications — templates, policies, announcements, handbook entries. Vet HR-related paperwork and contracts; issue letters and documents within TATs. Partner with leaders to build policies aligned to PriceLabs' vision and values. AI-Powered HR Operations Identify and eliminate manual HR processes using AI and automation tools (Claude, Zapier, or similar). [Non-negotiable] Build and maintain automated dashboards for headcount, attrition, engagement, and compliance. [Non-negotiable] Default to automation-first when designing or inheriting any HR process. Retention, Performance & Vendor Management Strategize and execute attrition reduction and retention programs. Support performance review cycles — data aggregation, manager briefing docs, completion nudges. Negotiate and manage vendor partnerships — insurance, BGV, POSH, legal, compliance, swag. Coordinate payroll changes with Finance within agreed TATs; manage offsites and workations end-to-end. About You: Experience 5–7 years in People Operations or HRBP roles. Experience in a remote, global team of 200+ people preferred. Degree in HR, Psychology, Business, or a related field. Knowledge of labour laws and employee relations across geographies. [Preferred] AI & Automation — Non-Negotiable Active, practical usage of AI tools (Claude, ChatGPT, Gemini, Copilot, or similar) in day-to-day HR work. Ability to build or commission automation workflows using Zapier, Apps Script, or HRIS-native tools. Comfortable extracting and structuring HRIS/ATS data exports for reporting or AI-assisted processing. Experience using AI for document generation, policy drafting, and communications at scale. AI-powered dashboards or prompt engineering experience. [Preferred] Data & Spreadsheets — Non-Negotiable Advanced Excel or Google Sheets — pivot tables, XLOOKUP, INDEX-MATCH, data validation. Able to independently build people dashboards from raw HRIS/payroll exports. Experience maintaining formula-driven HR master trackers (headcount, attrition, compensation, compliance). Apps Script or Excel macros for automating spreadsheet tasks. [Preferred] Core Competencies Outstanding written and verbal communication; close attention to detail. Data-fluent — can analyze trends, interpret people metrics, and recommend action. Empathetic and discreet with sensitive people matters; strong stakeholder management. Self-starter who operates well with minimal guidance in a fast-moving environment. Tools Advanced proficiency in Slack, Google Workspace, and/or Microsoft 365. Hands-on experience with an HRIS (Zoho People, Freshteam, or similar). Familiarity with global payroll/compliance tools (Deel, Remote, Justworks, or similar). How to apply for this position? Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder. Tip: Avoid using AI-generated responses. We want to hear from you! About PriceLabs: PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels. With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels. Every day, we price over 600,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine. In 2025, we scaled to; 600K+ listings 160+ integrations 300+ globally remote team 70K+ customers worldwide 40% diversity Industry awards won: SaasBoomi 2021 The Shortyz 2020 The Shortyz 2023 STRive Awards 2025 STRive Awards 2026 We continue to grow exponentially, backed by a strong team to take us to the next level. Why join PriceLabs? Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here ) Work with a global team (19 countries and counting) of passionate individuals who accept open communication, empowerment, and a shared focus on customer success. We are a remote-first organisation and accept work from home as the norm. PriceLabs is an equal-opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate based on race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges.