People Operations Manager, Center for Security and Emerging Technology (CSET), Walsh School of Foreign Service (SFS)

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. Requirements The Center for Security and Emerging Technology at Georgetown University (CSET) is seeking applications for a People Operations Manager to lead the strategic execution of CSET’s people-related processes. This role will lead talent acquisition, performance management, employee relations and engagement, and DEI initiatives at CSET. The People Operations Manager will serve as a core leadership partner, ensuring that people operations policies, processes and priorities support CSET’s mission and broader strategic goals. CSET is a research organization focused on studying the security impacts of emerging technologies, supporting academic work in security and technology studies, and delivering nonpartisan analysis to technologists and policymakers. CSET currently focuses on artificial intelligence, advanced computing and biotechnology. Important Note: Please visit CSET’s career page for more detailed information on role responsibilities and application instructions. Responsibilities/Work Interactions The People Operations Manager will report to the Director of People and Operations and will be responsible for: Talent Acquisition Lead the development and execution of CSET’s talent sourcing and recruitment strategy, leading outreach efforts utilizing LinkedIn Recruiter, ATS platforms such as Workday and Interfolio, and other high-impact venues to source pools of qualified and diverse candidates. Partner with hiring managers across the full recruitment lifecycle, from position description development through the offer, including interview logistics and hiring recommendations based on candidate interview performance and feedback. Partner with External Affairs to design and execute recruitment-focused outreach via social media, targeted email, and events. Track and analyze applicant data, using insights to strengthen the quality and diversity of candidate pools. Partner with finance and leadership on compensation benchmarking. Manage CSET's annual recruiting and people operations budget in partnership with the Financial Operations Manager, including forecasting, tracking expenditures, and ensuring spending aligns with hiring priorities and CSET goals. Manage, coach, and develop a People Operations Specialist and/or contract talent acquisition support. Performance Management Partner with the Director of People and Operations to tailor Georgetown’s performance management procedures for CSET-use and support execution of the bi-annual performance review process. Advise managers on performance-related matters, including documentation and corrective actions. Lead the faculty reappointment and staff term extension process. Maintain and update CSET’s internal performance review guidance and resources. Lead CSET’s annual 360 review process, from survey deployment to analyzing and disseminating feedback. Oversee CSET’s annual promotion cycle. Employee Relations and Engagement Serve as a thought partner to CSET’s leadership team; collecting, analyzing and presenting people data and insights to inform strategic decisions. Manage CSET’s employee lifecycle experience, from recruiting and onboarding through offboarding, ensuring consistent, positive touchpoints and that materials stay current with GU requirements and CSET best practices. Manage relations with campus HCM, Faculty Affairs, and HR; ensuring CSET personnel processes remain compliant and aligned with GU requirements. Serve as the primary point of contact for all internal CSET employee relations matters; review feedback submitted through CSET’s formal channels, and mediate employee relations concerns, including formal grievances, with discretion, sensitivity, and sound professional judgment. Lead programming and help shape strategic direction for CSET’s DEI initiatives, including oversight of the Inclusion Alliance. Design and execute programs that build culture, strengthen engagement, and support employee wellbeing. Additional Duties Monitoring trends and developments in AI, ML, biotechnology, and national security policy. Contributing to CSET’s organizational development, including internal working groups, seminars, and discussions; and supporting and mentoring colleagues. Upholding CSET’s mission, values and culture . Additional duties as assigned. Requirements and Qualifications Bachelor’s degree in a relevant field 6+ years of progressive experience in people operations or human resources Demonstrated experience leading people-focused programs or initiatives Experience with Workday, Interfolio, or similar HRIS/ATS Platforms Familiarity with Qualtrics or similar survey software Proficiency with office productivity tools like Google Docs/Sheets, Microsoft Office, etc. Ability to work successfully in a collaborative matrixed/multi-disciplinary environment Motivated, enthusiastic, intellectually curious and self-driven Alignment with CSET’s mission, values and culture Ability to work in the United States without employer sponsorship Preferred Qualifications Master's degree in Human Resources, Organizational Development, Industrial-Organizational Psychology, Business, Public Policy, or a related field SHRM-CP or equivalent HR certifications This position is based in the United States and offers no relocation assistance. This position is not eligible for a specialty-occupation sponsorship and, accordingly, this position requires that all applicants be legally eligible to work in the United States without sponsorship from Georgetown University. This position is designated as hybrid, which means candidates will be expected to work from CSET’s D.C. office at least 2-3 days per week. Application Instructions: Please note that we only consider complete applications, which include: Resume/CV If you have any questions with regard to completing and/or submitting your application, please email [email protected] . Work Mode Designation This position has been designated as Hybrid . Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation . Pay Range: The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $66,783.00 - $126,720.23 Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors. Current Georgetown Employees: If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown. Submission Guidelines: Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions. Need Assistance: If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations , as well as information about requesting accommodations specifically for applicants . You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or [email protected] . Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website . EEO Statement: GU is an Equal Opportunity Employer . All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law . Benefits: Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website .