People Operations Specialist - France

About BlaBlaCar BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely. Your Mission We are looking for a People Operations Specialist to join the People Operations team at BlaBlaCar. As a People Ops Specialist, you will manage the day-to-end employee lifecycle for Blablacar’s employees based in France. As part of a team, you will ensure full legal compliance in France, while providing prompt, effective support for all employee inquiries. By maintaining our HRIS and formalizing contractual elements, you will act as a key guardian of our data integrity and internal policies. This role is essential in streamlining our onboarding journey and optimizing HR processes to support our team. Your Responsibilities • Lead the execution of HR processes (Onboarding → Offboarding), ensuring a positive experience while providing clear visibility to relevant stakeholders • Formalize all contractual elements (contracts, amendments, certificates) and manage immigration/work permit renewals • Identify opportunities to streamline workflows and lead People Ops projects aimed at enhancing efficiency • Explore and implement AI-driven solutions to automate repetitive administrative tasks (e.g., automated document generation, AI-powered ticketing sorting, or smart data auditing) to free up time for high-value advisory • Manage employee inquiries (JIRA), providing prompt, effective support on HR policies • Provide expert recommendations for handling complex situations (performance, conflict, legal risk). • Document specific requests to ensure every situation is tracked and treated fairly, building a consistent "Case Law" for the organization • Work closely with the POPS team including our Payroll Specialist (upstream data flows), HRBPs, Social Expert, Recruiters, and L&D to ensure a cohesive employee experience. • Actively participate in team meetings, sharing insights and contributing to a supportive, high-performance team environment Your Qualifications • +4 years of experience in a People Operations, HR Coordinator, or HR Generalist role, ideally within a fast-paced environment in France • Proficiency with HRIS platforms (e.g., BambooHR, Workday…), Google Workspace and strong project management skills • Good knowledge of French social legislation (SYNTEC would be a plus) • Great communication skills, both written and verbal, with the ability to clearly articulate HR policies and respond to employee inquiries with empathy and professionalism • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively • Problem-solving aptitude, curiosity and a proactive approach to identifying and resolving issues. • Full working proficiency in English and French What we have to offer • Hybrid status for this role : 2-3 days at the Office • 4 additional weeks on top of legal maternity/paternity leaves • 50% healthcare coverage (Alan) • Financial support for home office equipment • Minimum 25 days holiday per year • Local meal plan policy (Swile card) • 50% transportation paid (Forfait Mobilité Durable) • Free unlimited carpooling & bus rides • Personal growth via trainings, mentorship, and internal mobility programs • Employee Stock ownership plan • Regular team building events • 1 day off per year to test our product • 1 day per year for social engagements with non-profits Interested in joining the ride? • a 45-min video-call with your Talent Acquisition Manager to get to know you, understand your career expectations and answer your questions • a 45-min interview with your future manager Margaux Swanda, People Operations Manager, to discuss your interest in the role and your career expectations • a fully remote exercise to evaluate your technical skills • a 60-min interview with Margaux and Marie-Christine People Operations Specialist, to review the business case and to check team-fit Our hiring process lasts on average 25-30 days, offers usually come within 48 hours. BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.