Pharmacy Technician - Overnight

Job description Texas based Long Term Care Pharmacy is seeking a Full-Time Pharmacy Technician to become a part of our After-Hours Pharmacy team! We are seeking a dedicated Pharmacy Technician who thrives in a fast-paced, high-volume environment with minimal supervision. If you’re driven, detail-oriented, and ready to take initiative while juggling multiple priorities, we want you on our team. Job Type: Full Time Schedule: Full Time: Monday - Friday 11pm to 8am with *rotating weekends * This position is eligible for a shift differential for qualifying hours worked Note : Must be agreeable to a modified schedule during training, regular schedule will resume once training is complete Responsibilities: Triage incoming Rx orders. Accurately enter Rx orders according to pharmacy workflow and delivery cut-off times. Process refills as requested. Process 3rd party claims adjudication (insurance claims rejections). Coordinate and triage all pharmacy inquiries (i.e. phone, fax, correspondence, electronic media) and resolve all customer issues; ensuring accurate information is provided. Outreach to Retail Pharmacies and delivery service to coordinate filling of medications in between scheduled pharmacy deliveries. Resolve customer complaints in a timely, accurate and professional manner. Provide customers with resources or additional information. Navigate across multiple computer systems to respond to questions from external and/or internal partners. Constantly meet established productivity requirements, schedule adherence and quality standards. Handle incoming and outgoing calls related to prescription orders, refills, and patient inquiries. Verify and input prescription information accurately into the pharmacy system. Assist patients and healthcare providers with medication-related questions and provide clear, professional guidance. Work closely with pharmacists and other technicians to ensure timely and accurate prescription processing. Maintain a high level of accuracy when collecting and documenting patient information. Monitor order statuses, provide updates, and resolve any issues that may arise with prescriptions or shipments. Ensure compliance with all pharmacy laws, regulations, and company policies Maintain patient confidentiality and adhere to HIPAA regulations. Other duties as assigned. Required Qualifications Unblemished, active status, Pharmacy Technician - Texas State Board of Pharmacy Registration in good standing One (1) year of high-volume order entry required Experience in Long Term Care Pharmacy Must be able to demonstrate working knowledge of a PC and be able to learn and use new software Preferred Qualifications Experience with Framework, Docutrack or ECM preferred Remote work Benefits: 401(k) 401(k) matching Medical, Dental and Vision Short-Term disability Critical Illness Accident Insurance Life Insurance Education: High school or Equivalent (Preferred) License/Certification: Texas State Board of Pharmacy Registration ( Required ) Driver's License (Preferred) Work Location: Remote