Phone Sales Agent, Restock
We are seeking a motivated and dedicated Phone Sales Agent to join our Restock team. In this role, you’ll reach out to loyal customers who are running low on the products they already know and love, and help them reorder before they run out.
These are warm conversations with people who have already bought from us and already like what we sell. You’re not cold calling. You’re the person who calls at exactly the right moment, makes reordering easy, and keeps their routine uninterrupted. This is a base pay + commission position with uncapped earning potential, making it perfect for individuals who thrive in a performance-driven environment.
What You’ll Do
- Call, text, and email existing customers whose supply is running low, and secure the reorder before they run out.
- Work an assigned queue of reorder opportunities daily, following the established call and follow-up cadence.
- Review each customer’s purchase history and order details before you dial, so every conversation is accurate and personalized.
- Recommend the right product and the right quantity based on where the customer is in their routine.
- Introduce complementary products that pair well with what the customer already uses, and grow the value of every order.
- Follow up persistently and professionally across phone, SMS, and email to keep customers engaged and drive conversion.
- Build rapport with repeat customers so they look forward to hearing from you.
- Maintain accurate records of every customer interaction and sales activity in our CRM.
- Meet or exceed individual sales targets on a weekly and monthly basis.
What You Bring To The Table
- Strong work ethic and self-motivation to drive sales results.
- Comfort and proficiency with manual dialing and reaching out to leads.
- Excellent communication skills, with the ability to engage customers via phone, email, and text.
- Comfort working inside a CRM and order management system, with strong attention to detail on customer records.
- A consultative approach, with the instinct to listen first and sell second.
- A positive attitude and a passion for sales.
- Ability to work independently and handle rejection with resilience.
- Ability to thrive in a dynamic, fast-paced environment.
- Prior experience in phone sales or telemarketing is a plus, but not required.
Technical Must Have’s
- We require a stable internet connection (50+mbps Up & down)capable of supporting seamless voice and zoom communications, and data transfer, with an Octane Speed of 20,000 or greater (https://chromium.github.io/octane/).
- A backup system for power and internet.
- A fast and reliable laptop or desktop computer, with working camera, and a working noise-cancelling headset. You will be on Zoom with your team throughout the day.
Compensation
- Base pay
- 4+% commission on sales revenue (minus refunds). Your commission rate tiers up as you hit higher performance levels, so top producers earn a higher percentage on the same revenue.
- Uncapped earning potential
- Weekly and monthly performance bonuses, including top average order value, top weekly sales, QA excellence, and perfect attendance.
Schedule
- Full time (35-45 hrs per week)
- Schedules vary between 9:00am and 7:00pm CT
- Must be available to work weekends
We create best-in class products – from anti-aging serums, to immune support formulas, to online courses. Our wellness formulas have been designed by one of America’s top anti-aging doctors, our products are fueling explosive growth.
From the start, we’ve operated as a fully remote team, united by a shared mission, clear values, and a dynamic, high-performance culture. We move fast, play to win, learn from mistakes, and celebrate victories—together. Many of our team members have been with us for over five years, consistently growing their skills, relationships, and impact along the way.
We offer the perfect blend of stability, flexibility, and opportunity to shape your success. If you’re ready to be part of a supportive, highly-motivated team that’s breaking records and redefining what’s possible—apply now.
Company Values
We’re a remote-first company, with an incredible, supportive culture. If you’re selected to join, here’s what you’re signing up for:
- We’re Obsessed With What People Respond To
- We’re Scrappy
- We’re Kaizen
- We Follow Through
- We Give a Damn
- We Win and Help Win