Pigments Technical Service Engineer

Primary Location: Navi Mumbai Location: Remote or On-Site: Hybrid Req ID #: 6624 ABOUT THE ORGANIZATION Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers. Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter Job Summary To support and contribute to the growth of pigment business through technical service and quality control requests (lab work, demonstration material, sales tools and related activities etc.) based on customer and market requirements. Job Duties & Responsibilities 1) To provide technical support to Customers / Sales Team (South Asia Plastics)  To consolidate data on customer needs including product application, service requirements market trends etc  To coordinate with the customers to update information on the on-going projects or initiate new projects by visiting the customers  Collaborate with customers to understand their needs and provide cost-effective solutions  Complete test report and document data properly  To help with new business opportunities, troubleshooting and benchmarking against competition  To identify future customers by technical evaluation of products, new shade developments etc.  Prepare marketing tools for new launching pigments and conduct training to customers and distributors 2) Lab Management  To monitor maintenance & calibration of lab Instruments / equipment.  To monitor availability of lab resources like lab chemicals, stationery etc.  Ensure efficient and effective utilization of laboratory assets and resource. 3) Quality Control of Pigments  Quality Control of CMP products in various applications (like Plastics, Coating, Inks etc.)  Testing of customer specific pre-shipment samples.  Complete test report and document data properly 4) To coordinate with the Global Technical and Marketing team for project updates and documentation 5) Ensure adherence to Lab Safety compliance  Zero lab accident, compliance with EHS rules and regulation. No working time lost accident.  Participating in 5S, contribute ideas for further improvement 6) Other duties as assigned Position Requirements A bachelor's degree in a relevant field such as Chemistry, Chemical Engineering, Material Science, or a related technical discipline is typically required. Advanced degrees or certifications in laboratory management or technical support can be advantageous. At least 7 years of experience in a laboratory setting or technical support with experience in color pigments. Understanding of the market’s needs with regard to products and innovation in which the business is active. English in written and spoken. BENEFITS We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, medical, and life insurance. Eligibility of benefit timing may vary. EQUAL EMPLOYMENT OPPORTUNITY It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law.