Plan Specialist - Global Transfers

Location: Bristol (Hybrid) In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. We give you a world of potential Are you looking to build a career within a global organisation where accuracy, collaboration and customer service are at the heart of what you do? This is a great opportunity to join us on a 12-month fixed-term contract (FTC). As a Plan Specialist – Global Transfers, you'll join a supportive team of 12 specialists responsible for processing high-value share transfer transactions across global markets. This is an exciting opportunity to develop specialist knowledge within Plans Operations. You'll start by learning the fundamentals before building your expertise across multiple markets, becoming multi-skilled and opening future career opportunities within the wider Plans business. A role you will love As a Plan Specialist – Global Transfers, you'll play a key role in ensuring share transfer transactions are processed efficiently, accurately and professionally. Acting as one of Computershare's frontline representatives, you'll support both internal and external clients while maintaining exceptional service standards and accuracy. Your day will be structured around work allocated to you by the team, including: Processing and keying transfer transactions for market authorisation Managing high-value transfers and participant transactions with a strong focus on attention to detail Contacting brokers and responding to client queries via email Preparing professional and accurate written responses using established templates and procedures Maintaining customer and participant records in line with established processes and data protection requirements Working collaboratively with colleagues and specialist teams across the business Balancing urgency with quality to ensure service levels are achieved whilst maintaining high standards Continuously building your knowledge of different global markets and transfer processes You'll be part of a close-knit team environment where knowledge sharing, supporting colleagues and delivering excellent service are highly valued. It's a role that offers structure, variety and the opportunity to develop expertise across a range of markets and processes. What will you bring to the role? We're looking for someone who enjoys working in a structured environment, takes pride in delivering high-quality work and enjoys collaborating with others. You’ll bring: Excellent attention to detail Ability to balance speed and accuracy when handling transactions Strong written and verbal communication skills Confidence communicating professionally with internal and external stakeholders Ability to retain and apply technical knowledge Strong organisational and time management skills A team-focused and collaborative approach Proficiency in Microsoft 365 applications Commitment to delivering high-quality customer service It would also be great if you have: Previous administration, operations or customer service experience Experience working with financial, transactional or data-processing activities Exposure to working with multiple systems and managing detailed information This role is ideal for someone who enjoys working with accuracy, following structured processes, learning new skills and contributing to a team that delivers exceptional service every day. Rewards designed for you Flexible work to help you find the best balance between work and lifestyle Health and wellbeing rewards that can be tailored to support you and your family Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well. Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub