Platform Engineer (Observability & AIOps focus)

We’re looking for a Platform Engineer to join Observability and ITSM Tooling team at Telia. I am Mindaugas Raugalė, and I lead the Infrastructure Tools and Apps Division at Telia Lietuva. My department consists of over 30 IT professionals delivering high-quality services both internally and to our external customers. We are currently looking for a Platform Engineer who is passionate about moving beyond traditional monitoring into the era of AIOps and predictive observability. Ready to make better happen? As a member of our team, you won’t just be "maintaining tools" – you will be architecting the future of our infrastructure. We are on a journey to transform how we manage complexity, and we need someone who can bridge the gap between heavy-duty infrastructure and intelligent automation. What you’ll do: Evolve our Observability Stack: Build and manage high-scale logging and tracing platforms (Grafana, Loki, Tempo, ELK, Prometheus). Drive the AIOps Journey: Help us transition from reactive troubleshooting to proactive, AI-driven insights and anomaly detection. Automate Everything: Use Python and modern DevOps tools to eliminate manual tasks and optimize data processing. Own the Lifecycle: Take end-to-end ownership of IT Service Management (ITSM) tooling, CMDB, and Privilege Access Management (CyberArk). What will help you thrive in this role: 3+ years of experience in IT Infrastructure or the Observability domain. Hands-on experience with logging/tracing (Grafana stack, ELK) and monitoring (Zabbix, Prometheus). Containerization fluency: Experience with OpenShift, Tanzu, or similar Kubernetes distributions. Scripting & Automation: Strong proficiency in Python for data processing and a "code-first" mindset (Git, CI/CD, Terraform, Ansible/AWX). AIOps Interest: A genuine curiosity or experience in applying AI/ML logic to infrastructure data. Communication: Fluent in both Lithuanian and English. Join us to shape smarter living for people, businesses, and the planet At Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Top Employer and Sustainability Leader , we drive change with large-scale, impactful projects while building a sustainable, inclusive world. Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact. What we offer At Telia, we care about your well-being, growth, and sense of belonging: Additional health insurance and pension plans Workation : work from anywhere in the EU for up to 30 days per year Extra vacation days based on tenure (up to 5 additional days) Discounts on Telia services , including free home internet Partner offers and discounts (SPA, cafes, events) Telia Kids Club : summer camps for employees’ children Company-supported sports activities (yoga, basketball, running) Internal training , leadership programs and job shadowing to explore new roles and more . Monthly salary range for this position - 2720-4080 Eur (gross) + annual performance bonuses . Although it may vary depending on your skills and experience. Ready to make better happen? We look forward to receiving your application by July 1 , 2026. Please note that we might close the position earlier if we find the right candidate, so don’t wait too long to apply! If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Partner. Background and reference checks will be part of the process. Want to know more about this role? Please reach out to Mindaugas at [email protected] Equal opportunities At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength. Join us and let’s make better happen - together! More about our culture: www.telia.lt/karjera