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StepStone Hospitality Inc. logo

PM Bartender/Server (Full-time)/Renaissance St. Louis Airport Hotel

StepStone Hospitality Inc.
Posted 1 hour ago
🇺🇸United States🏢Hybrid📁Other
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Description Position Overview We are seeking a dynamic and service-driven Bartender / Server to join our team at our full-service hotel’s lobby restaurant and bar. This hybrid role is ideal for a hospitality professional who thrives in a fast-paced environment and enjoys both crafting cocktails and delivering exceptional dining experiences. This position will typically include a mix of bartending and serving shifts each week with flexibility based on business needs. All shifts for this role are primarily PM (evening) shifts, including weekends and holidays. · Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed. · Present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation. · Memorize menu selections and wines including being familiar with daily specials and basic ingredients. · Use proper verbiage and etiquette including serving ladies first · Write order on check or memorize order. · Relay order to kitchen and service bar utilizing point of sale system · Observe guests to fulfill any additional request and to perceive when meal has been completed for guest checkout. · Total bill and accept payment or refer guest to cashier. · Ladle soup, portion pies and desserts, and brew coffee. · Clear and reset counters or table at conclusion of each course. · Assist in cleaning and wiping down of service areas and prep areas · Notify a manager immediately of any guest complaints. · Use proper etiquette guidelines for seating guests. · Ask department telephone using proper telephone etiquette · Practice and observe all safety rules and procedures. · Assist all service personnel in any duties as requested. · Maintain and follow all cash handling procedures. Ability to accurately use various office software. Requirements · Minimum lifting of 50 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 50 pounds. · Other duties may be assigned. · Must have a comprehensive knowledge of all hotel departments and functions. · Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations. · Must have good mathematical and computer skills. · High school education preferred. Relevant training and experience required. · Ability to timely obtain any required licenses or certificates. · CPR training and first aid training preferred. · Additional language ability preferred.

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