PMO - Growth Process Transformation 4B

PMO - Growth Process Transformation Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Responsibilities: Develop and implement project management processes and governance frameworks to support growth and process transformation initiatives. Provide guidance and leadership to project teams to ensure effective planning, execution, and monitoring of projects. Collaborate with cross-functional teams to identify process improvement opportunities and drive continuous improvement efforts. Define project goals, success criteria, and key performance indicators (KPIs) to measure project effectiveness and outcomes. Monitor project progress by identifying risks and issues, developing mitigation strategies, and ensuring projects are delivered on time and within budget. Prepare regular project status reports for stakeholders and senior management, including milestones, key metrics, and progress updates. Conduct project reviews and lessons learned sessions to capture best practices, areas for improvement, and to enhance future project delivery. Ensure alignment with organizational goals and strategic initiatives, ensuring project execution supports overall business objectives. Qualifications Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing Certifications Project Management Professional - Project Management Institute (PMI)Project Management Institute (PMI) Required Skills Campaign Analytics, Data-Driven Continuous Improvement (DataBridge), IT Transformations, Marketing Analytics, Salesforce Sales Cloud, User Experience (UX) Language English (Required) Language Proficiency - Intermediate - B1 Additional Job Location - Job Type Regular Master Skill List - Growth Process Transformation Remote Type - Hybrid Work Shift - Day Job (Costa Rica) Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.