Portal Entry & Biller

Quality Carriers, Inc. (QC®) is a premier transportation solutions company in North America. QC and its subsidiaries provide expertise in bulk liquid chemical, intermodal and dry bulk transportation, logistics management, tractor and trailer repair and maintenance, commercial tank wash services, and more. QC has built a reputation for safety, reliability, honesty, quality, and industry expertise by providing top of the line transportation solutions for industry leading manufacturers. We are looking for an energetic, reliable Portable Entry Biller to join our team in Tampa, FL. We are a dynamic, stable and growing company. We have great long term career opportunities across our headquarters, trucking terminals, mechanic shops, depots, tank washes and other locations. If you want to join the industry leader and make a difference, please consider this opportunity and apply at QCinc.com . Job Details Job Summary: We are currently looking for Portal Entry Biller to join our Central Billing team in Tampa, FL. The Portal Entry Biller (PEB) will be responsible for all Customer Portals, maintaining all information and uploading corresponding paperwork into the portals. The PEB will run reports at various reporting frequencies (monthly/weekly/monthly) to ensure all entered information is current and will partner with the A/R team to dispute any invoice and payment issues. Duties and Responsibilities: Maintain customer portals – Apply additional charges when applicable and upload documentation for payment. Collaborates with A/R team members to assist payments and resolve any outstanding portal issues. Track daily progress within the Portal Entry queue. Bi-weekly meetings with leadership to discuss any outstanding challenges with customer payment portals and potential improvements of current processes. Document exception processes for our customer payment portals: (currently held in Excel spreadsheets/google sheets for tracking). Maintain weekly portal note imports that provide payment status for the AR team. Communicate with AR analysts on any rejected invoices that involve portals that are currently managed. Periodically serve as an additional resource for the indexing team. Ensure that all portal entry customers and tasks are documented and up to date with an approved SOP. Assigned additional projects or tasks as needed. Benefits Medical Dental/Vision Basic Life/Voluntary Life Short Term and Long Term Disability Flexible Spending Account and Health Savings Account Digital health through Recuro Employee Assistance Program 401k Employer Match and Roth Retirement Savings Plan Employee Stock Purchase Program (ESSP) {QCWC and QC Canada not eligible} Additional Voluntary Benefits Requirements Skills and Abilities: 3 yrs clerical/billing experience Ability to read through and comprehend contracts to ensure accurate billing Excellent problem solving capabilities, and communication skills Intermediate knowledge of Excel and TMW (Trucking maintenance software) Basic understanding of Account receivables (AR) functions Education and Experience: Some college education is preferred Additional Job Information Position Type/Expected Hours of Work: This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Company Information Work Environment : This job operates in a professional office environment. This role routinely uses standard office and computer equipment. Safety First environment - Complacency is not an option. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment. This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunities Quality Carriers, Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.