Primary Care Liaison Officer

Primary Care Liaison Officer Join us on our journey to empower over a million people to change their behaviours and thrive! We usually respond within a week Join us on our journey to empower over a million people to change their behaviours and thrive! At Thrive Tribe we deliver award-winning healthy lifestyle and wellbeing programmes that make people happier and healthier! Smokefree Hampshire is a smoking cessation service, which supports residents to quit smoking, vaping or nicotine use through a flexible, free 12-week programme, combining behavioural support with Nicotine Replacement Therapy (NRT). As we continue to grow and develop the service, we’re looking for a Primary Care Liaison Officer to join us. Like all roles at Thrive Tribe, you can expect your time at work to be fun, varied and challenging. We don’t like to stick to a firm JD as we know from experience that things change throughout the lifetime of a role, and it gives our people the chance to play to their strengths. A typical day as an Primary Care Liaison Officer might include : Building strong relationships with GP practices, Primary Care Networks (PCNs), community pharmacies and wider healthcare professionals across Hampshire. Supporting Primary Care Colleagues to increase referrals into Smokefree Hampshire services and raise awareness of available support. Acting as a key point of contact for healthcare professionals and responding to partnership enquiries. Attending practice meetings, PCN meetings and healthcare forums to promote local stop smoking referral pathways, eligibility criteria and service offerings. Supporting healthcare professionals to deliver Very Brief Advice (VBA) and smoking cessation conversations. Identifying opportunities to improve referral pathways, engagement activity and client uptake across healthcare settings. Supporting healthcare professionals to refer patients who are recorded as smoking and on the waiting well list for surgery. Working collaboratively with Public Health teams, NHS partners and community organisations to support tobacco control priorities and reduce health inequalities. Generating and sharing service performance feedback, referral and outcome data with internal and external stakeholders as required. Briefing the marketing team on the development of required service resources, campaign materials and engagement content. Securing, organising and attending outreach and engagement events in line with local priorities and current strategy. Assisting in triaging clients into our service as required. Work with colleagues across all our Thrive Tribe service to contribute to new projects and service developments – we’re always looking to share knowledge and resources! Ensuring due consideration is given to Information Governance and Clinical Governance legislation, requirements and guidance. Helping us maintain the ethos of Thrive Tribe by driving our organisational culture forward across our services and using every opportunity to embed our values! About you... More than anything, we are looking for a team player who puts their heart in to their work. We’ve got some core values that run through everything we do, and we’d love it if they resonate with you too! Be the change You like helping people. You’ll be working with those who need help the most, empowering them to make positive changes to thrive. Be effective You’re patient and can adapt under pressure. Always happy to make time for other people. And have a great attitude. Be happy You recognise the power of a smile. You value a fun, supportive workplace and want to come to work raring to go (check out our rating on Glassdoor). Be successful You are motivated and driven. Happy working solo or as part of a team, you love meeting targets. And will be given opportunities to contribute and develop your career. Be big-hearted You want to make a difference. Working with a like-minded team of optimistic people, we want the same thing to do meaningful work and change lives. To work with us in this role, you will need to have some knowledge or experience in partnership working, stakeholder engagement, referral generation and/or healthcare engagement activity. Alongside an understanding of health inequalities and approaches to engaging priority populations into health improvement services. Bonus points if you have experience working with GP practices, Primary Care Networks (PCNs), pharmacies, local stop smoking services or wider healthcare systems! We are looking for an outstanding Primary Care Liaison Officer, working across Hampshire. If you have experience building relationships within health, wellbeing or community services, then we’d love to hear from you! However, we hire based on attitude over traditional skills and experience so if you feel you are right for the job please submit an application. Perks... Every person makes Thrive Tribe the incredible place it is to work and play together, we’re unstoppable. Within our buzzing environment our talented people work hard but we ensure lots of fun is thrown in too! We offer you; Regular team events and activities , including ThriveFest and our annual Challenge Weekend (for those who want to put their fitness to the test!) Flexible working – we’re serious about life/work balance Tailored health and wellbeing support such as access to life coaching Rewards portal offering discounts on shops, restaurants, and days out Enhanced parental leave 23 days holiday , increasing every year up to a maximum of 29 days (plus Bank Holidays!) And last but not least, a day on us to live by our values! Contract: 37.5 hours per week, Permanent Salary: £26,000 per annum Closing Date: The closing date for applications is 30 June 2026 . We reserve the right to close the opportunity early should we receive enough quality applicants. Applicants will be contacted to outline the next stages of the process. Interviews are likely to take place in early July. To apply: Please attach your CV and a covering letter outlining why you are right for the position. Location: Although the role involves working remotely, travel to stakeholder meetings, GP practices, healthcare settings and engagement activities is essential. Therefore, being based within Hampshire is an essential requirement for this role. A full UK driving licence and access to a vehicle is required. Please note, the successful applicant will be required to have the right to work in the UK. Learn more about Smokefree Hampshire on our website Got a question? Please contact Leighton Atchison-Warne at [email protected] We believe that every person has the right to thrive at work, which is why we are committed to equal employment opportunity and will not discriminate. Should you require any specific accommodations in the recruitment process please let us know in your application . Department Smokefree Hampshire Locations Hampshire Remote status Hybrid Hampshire Perks Wellbeing Your physical and emotional wellbeing is important to us! Our wellbeing package includes life coaching, online counselling and lots of opportunities to get active with your colleagues. Flexibility Our flexible working approach encourages you to own the way you work, we don’t want anyone to have that dreaded Sunday night feeling. Learning and Development For those who are looking for it there are always opportunities to grow, broaden your skills, lead on projects and progress. We encourage everyone to have regular career conversations! Events From our annual Challenge Weekend to ThriveFest, there’s always plenty of opportunities throughout the year for us to get together and have fun! Recognition We understand the importance of saying thanks, that's why we have a peer reflection platform where you can recognise colleagues' great work! Employee Experience Our culture is important to us. We have an Employee Experience team dedicated to ensuring Thrive Tribe is a great place to work. Diversity at Thrive Tribe At Thrive Tribe we have a clear vision; to empower over one million people to change their behaviours and thrive, whilst recognising that every person is different. We’re proud to be an equal opportunity employer, committed to creating an inclusive environment where a diverse mix of talented people want to come, stay and do their best work. Ultimately we want our workforce to be truly representative of the communities we support – our differences are our strengths! About Thrive Tribe Thrive Tribe creates long-term habit and behaviour change through a range of lifestyle and wellbeing programmes. Founded in 2008 Co-workers 300