Principal Enterprise Assessment

Requisition ID # 173880 Job Category: Human Resources Job Level: Manager/Principal Business Unit: Enterprise Transformation Work Type: Hybrid Job Location: Oakland Department Overview The Enterprise Performance System team is responsible for the implementation of Lean across PG&E. This is accomplished by training, coaching, KPI development and tracking, problem solving, use of standards of performance and eliminating waste. This team leads the Enterprise assessment process on how we measure operational excellence and lean maturity. Position Summary This role serves as the execution lead and key thought partner supporting the design and implementation of PG&E’s enterprise operational excellence system, including the Performance Playbook, enterprise assessment processes, and coaching process . Reporting to the strategy lead, this Principal will partner in the design and development of assessment implementation approaches, and drive execution of enterprise assessments initiatives , translating performance objectives into structured assessment execution and reporting. The role requires strong system thinking , the ability to operate effectively in ambiguity, and the capability to influence senior leaders without direct authority . This position is hybrid. In-office work is required 1–3 days per week at the Oakland General Office. Some travel across PG&E territory is required to support assessment execution. This position is hybrid, working from your remote office and your assigned work location based on business needs or company requirements. The assigned work location will be within the PG&E Service Territory and will be agreed upon by the successful candidate and hiring leader. PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be around the minimum and the midpoint. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. Bay Area Min: $140,000 Bay Area Mid: $189,000 Bay Area Max: $238,000 Job Responsibilities Enterprise Assessment & System Execution Lead execution of enterprise assessments, including: Business System Performance Lean Maturity Translate Performance Playbook objectives and criteria into assessment execution approaches and practices. Independently make decisions on execution approach within established scope and methodology Conduct assessments using multiple methods (e.g., interviews, document review, observation, data analysis) and synthesize findings into defensible conclusions Assessment Design & Development Contributes subject matter expertise to co-develop and refine assessment models, scoring frameworks, and evaluation criteria Ensure alignment between performance objectives, assessment methods, and expected outcomes Integrate insights across sources to evaluate whether conditions for excellence exist Support development and refinement of tools and processes that enable consistent, scalable enterprise assessments Reporting & Executive Insights Develop and support delivery of clear, structured, and insight-driven executive-level reports for SLT/EOT Synthesize complex and sometimes ambiguous data into coherent narratives and actionable recommendations to support performance improvement and inform decision-making Identify performance gaps and improvement opportunities through correlation of qualitative and quantitative inputs Support leadership teams in understanding findings and implications for improvement Stakeholder Engagement & Influence Engage cross-functional stakeholders to: Build alignment on assessment approach and outputs Facilitate discussions on performance findings Respond to challenge and questioning with clear, logical, and defensible positions Influence without authority in a complex, evolving enterprise environment Program Management & Execution Manage end-to-end delivery of assessment-related activities, ensuring: Milestone adherence Coordination across stakeholders and SMEs High-quality deliverables Operate effectively in ambiguous and evolving scope , refining approach as the program matures Maintain governance processes, standards, and documentation across assessment efforts Training & Capability Building Co-develop training curriculum and materials for assessment teams Contribute to and support development of assessment capability across the organization to support long-term sustainability, including coaching of assessment participants where appropriate Apply and adapt emerging standards (e.g., WANO-style criteria) into training and execution Role-Specific Required Experience: Direct participation in the design of assessment frameworks or models (not limited to tool execution) Experience leading or co-leading formal assessments , including conducting evaluations and synthesizing findings Experience producing assessment outputs or reports used by leadership to inform decisions Demonstrated ability to structure ambiguous problems , apply logical reasoning, and communicate clearly under scrutiny Who Will Thrive in This Role This role is well suited for individuals who: Have experience as an assessor, consultant, or system builder , not just a program manager Are comfortable operating with partial information and evolving direction Can connect concepts across systems (e.g., performance frameworks, assessments, and outcomes) Communicate in a clear, structured, and logically defensible manner , especially in senior forums Demonstrate ownership, initiative, and independent thinking , while aligning to overall strategy Growth Opportunity This role is designed for a high-performing individual with the aspiration to grow into a leadership position , providing exposure to enterprise-level strategy, stakeholder engagement, and system design. Qualifications Minimum: 10 years of experience in project/program management, organizational change, or operations management. Bachelor’s degree in business, engineering, statistics, organization development, or related field. Desired: Experience managing large-scale, cross-functional assessment or improvement initiatives. Ability to lead projects with measurable results, working across organizational boundaries and with senior executives. Strong communication skills, both written and verbal, with the ability to engage technical and non-technical audiences. Ability to facilitate sessions with senior leadership to create assessment modules and delivery process. Experience in Malcolm Baldrige or Shingo Institute assessment processes Experience in consulting or advisory roles requiring structured problem solving, adaptation, and synthesis of complex information Demonstrated skill in coaching leaders to make data-driven decisions and solve problems objectively Familiarity with process improvement methodologies (Lean, Six Sigma, etc.) Project Management Certification (PMP or equivalent) and/or Change Management Certification Purpose, Virtues and Stands Our Purpose explains "why" we exist: Delivering for our hometowns Serving our planet Leading with love Our Virtues capture "who" we need to be: Trustworthy Empathetic Curious Tenacious Nimble Owners Our Stands are "what" we will achieve together: Everyone and everything is always safe Catastrophic wildfires shall stop It is enjoyable to work with and for PG&E Clean and resilient energy for all Our work shall create prosperity for all customers and investors More About Our Company EEO Pacific Gas and Electric Company is an Equal Employment Opportunity employer that actively pursues and hires a workforce that reflects the hometowns we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job. Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws. Nearest Major Market: San Francisco Nearest Secondary Market: Oakland