Principal Product Specialist - Key Account Management

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life This role sits within Medtronic’s Strategic Accounts and Marketing organization, focused on building long-term partnerships with India’s leading corporate hospital groups and healthcare institutions. The team works at the intersection of commercial strategy, customer engagement, healthcare market intelligence, and business development to identify growth opportunities, strengthen customer relationships, and support enterprise-level account strategies across complex healthcare systems. Based in Gurgaon, India, this position follows a Flex work model, balancing in-office collaboration with remote work. Travel of approximately 35-40% is required to engage with customer stakeholders, support strategic account initiatives, and collaborate with cross-functional teams across regions. Job Description field. Principal Product Specialist – Key Account Management, Strategic Accounts is responsible for developing and advancing strategic relationships with large healthcare systems and corporate hospital networks across India. This role combines customer engagement, strategic planning, market analysis, and cross-functional leadership to identify opportunities, develop account-specific growth strategies, and support execution of initiatives that create value for both customers and Medtronic. Responsibilities may include the following and other duties may be assigned. Develop and execute strategic account plans for priority healthcare systems, corporate hospital groups, and institutional customers. Build and maintain relationships with senior executive stakeholders to understand organizational priorities, strategic objectives, and evolving healthcare needs. Analyze customer, market, competitive, financial, and healthcare industry data to identify growth opportunities and inform account strategies. Identify unmet customer needs and translate insights into business cases, partnership opportunities, and customer-specific solutions. Lead strategic customer initiatives from opportunity assessment through planning, stakeholder alignment, execution, and performance tracking. Collaborate with Sales, Marketing, Clinical, Medical Affairs, Research and Development, Operations, and Finance teams to deliver coordinated account strategies. Monitor account performance, opportunity pipelines, and strategic initiatives, recommending actions to address gaps and accelerate outcomes. Provide insights on healthcare trends, hospital business models, and industry developments to support commercial and strategic decision-making. Required Qualifications Bachelor's degree and 7+ years of experience in healthcare consulting, healthcare, MedTech, strategy, key account management, commercial strategy, business development, or a related field. Demonstrated experience working with large healthcare systems, corporate hospital groups, or complex institutional customers. Experience developing and executing strategic initiatives involving multiple senior internal and external stakeholders. Proven ability to analyze customer, market, financial, and competitive information and translate findings into actionable business recommendations. Experience leading cross-functional projects and driving execution in complex and evolving business environments. Preferred Qualifications Master of Business Administration (MBA) from a leading business school. Experience in both healthcare consulting and an operating role within the healthcare or MedTech industry. Experience in strategic account management, healthcare partnerships, commercialization, or business development initiatives. Knowledge of hospital economics, healthcare delivery models, and healthcare industry trends in India. Experience engaging with C-suite executives and senior healthcare leaders to influence strategic decisions. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected] . ‌ Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.