Principal Strategic Partnership Manager

Requisition ID # 173219 Job Category: Customer Support / Operations Job Level: Manager/Principal Business Unit: Strategy & Growth Work Type: Hybrid Job Location: Oakland Department Overview The Commercial Growth team (CG) is responsible for accelerating affordable growth by enabling strategic commercial development opportunities and delivering an exceptional customer experience across PG&E's service territory. The organization serves as the front door for strategic customers by providing proactive engagement, strategic consultation, and coordinated support through the customer journey. Position Summary The SPM is a customer-facing, growth-focused role responsible for building and scaling strategic customer relationships by setting priorities, driving growth, leading strategic initiatives, and orchestrating a seamless One PG&E end-to-end customer experience across internal teams. It serves as the strategic lead for a portfolio of complex strategic customers and acts as a trusted advisor to customers while coordinating resources across PG&E to advance customer growth objectives. This role requires strong business acumen, executive presence, relationship management expertise, and the ability to influence outcomes across multiple organizations without direct authority. This position is hybrid, working from your remote office and your assigned work location based on business need. Travel of 25% may be required, including travel outside of PG&E’s service territory.The assigned work location will be within the PG&E Service Territory and will be agreed upon by the successful candidate and hiring leader. Preferred work location is Oakland, CA. PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be between the minimum and the midpoint of the range. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. Bay Area Minimum: $144,000.00 Bay Area Midpoint: $194,000.00 Bay Area Maximum: $244,000.00 And/or California Minimum: $137,000.00 California Midpoint: $184,000.00 California Maximum: $232,000.00 Job Responsibilities Serve as the primary lead for customer growth relationships, strategic initiatives, and cross-functional coordination across PG&E to deliver a seamless end-to-end experience. Drive commercial growth by pursuing strategic initiatives, pilot programs, electrification opportunities, and new business opportunities with existing and prospective customers. Develop and execute Account Growth Plans that identify, prioritize, and advance near- and long-term growth opportunities. Own and deliver growth targets across portfolio of work. Maintain a "one-to-many" communication model that ensures transparency, consistency, and effective stakeholder engagement. Engage executive sponsorship and senior‑level engagement to ensure alignment, transparency, and momentum on key accounts Coordinate and support Joint Operating Reviews (JORs) and other governance forums in partnership with Program Managers, Technical Advisors, and internal stakeholders. Maintain accurate and detailed customer records within CRM systems and ensure data quality standards are met. Minimum Qualifications Bachelor’s degree preferred or 10 or more years of industry-related experience required Ten (10) years of relevant experience preferably in customer relationship management, account management, business development, strategic planning, sales, economic development, utility operations, or a related field. Desired Qualifications MBA or advanced degree in a related field. Experience managing large, complex customer portfolios. Experience managing executive-level customer relationships and influencing complex stakeholder groups. Ability to lead cross-functional initiatives and deliver results in highly matrixed environments. Knowledge of utility operations, infrastructure development, electric and gas service processes, and regulatory frameworks. Industry expertise and market knowledge within the specific vertical. Strong strategic planning and business development skills. Demonstrated ability to influence without authority and drive alignment across multiple organizations. Purpose, Virtues and Stands Our Purpose explains "why" we exist: Delivering for our hometowns Serving our planet Leading with love Our Virtues capture "who" we need to be: Trustworthy Empathetic Curious Tenacious Nimble Owners Our Stands are "what" we will achieve together: Everyone and everything is always safe Catastrophic wildfires shall stop It is enjoyable to work with and for PG&E Clean and resilient energy for all Our work shall create prosperity for all customers and investors More About Our Company EEO Pacific Gas and Electric Company is an Equal Employment Opportunity employer that actively pursues and hires a workforce that reflects the hometowns we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job. Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws. Nearest Major Market: San Francisco Nearest Secondary Market: Oakland