Process Management Consultant - Bank Processes (m/f/d)

Everyone’s story matters. Come shape your story with us at Riverty. But where does that take you? To one of our 30 hybrid workspaces – designed for exchanging ideas, learning from others, and shaping the way we work. An international community of over 4,000 people, representing almost 80 nationalities across 11 countries. United by one mission: Combining empathy, advanced technology and data-driven insights to keep people and businesses in flow. With payments made for them. So that they don’t have to worry about it. And there’s more. We are part of the family-owned Bertelsmann group. Established. Corporate. In a fast-paced industry. We enable flexible payments in various industries, simplifying the financial management of known brands and helping people repay debt to build financial confidence. In short: shaping FinTech. As Process Management Consultant – Bank Processes (m/f/d) you will take responsibility for designing, implementing and maintaining a robust process management framework that meets regulatory, governance, and operational requirements of a newly licensed bank in Luxembourg. The role is responsible for building and maintaining a comprehensive process documentation, ensuring regulatory compliance, and providing evidence of effective and compliant process execution in line with CSSF, ECB, EBA, and internal governance expectations. Role & responsibilities: Maintain and continuously enhance the bank-wide process management framework. Design, document, and maintain the end-to-end process landscape, including process hierarchies, ownership structures, roles, responsibilities, and governance mechanisms. Ensure complete, accurate, and audit-ready process documentation supporting regulatory compliance. Help to translate regulatory and supervisory requirements issued by the CSSF, ECB, EBA, and other relevant authorities into operational processes, controls, and governance standards. Define and implement methodologies, standards, and best practices for process modelling, documentation, maintenance, and review. Establish mechanisms to demonstrate and evidence compliant process execution to regulators, auditors, and internal control functions. Support the implementation of the Three Lines of Defense model by clearly defining process ownership, control responsibilities, and oversight activities. Identify process-related risks, control gaps, and regulatory weaknesses and drive remediation initiatives. Collaborate with Compliance, Risk Management, Internal Audit, and business stakeholders to design and document key controls and control evidence requirements. Support inspections and audits by providing transparent and traceable process documentation. Advise business and operational teams on the design of efficient, scalable, and regulatory-compliant target operating processes. Establish sustainable governance structures to ensure ongoing maintenance, monitoring, and continuous improvement of the bank's process landscape. Required Skills & Experience: Proven experience in process management within banking or other highly regulated financial services environments. Expertise in process modelling standards (e.g., BPMN) and process management/GRC tools. Excellent stakeholder management and communication skills, with the ability to work effectively across business, risk, compliance, and audit functions. Proven experience in process modelling with BPMN 2.0 Lean Six Sigma knowledge Professional proficiency in English is mandatory; German language skills are a plus. Disclosure requirements pertaining to the collection of your personal data: Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here . You can contact the company’s Data Protection Officer at the above-mentioned postal address. Further information on data protection and your rights can be found here . Recruiting-Platform powered by SmartRecruiters .